• Report: #542433

Complaint Review: hhgregg

  • Submitted: Sat, December 19, 2009
  • Updated: Sat, December 19, 2009

  • Reported By: Markedu — South Charleston Ohio United States of America
hhgregg
Internet United States of America

hhgregg Purchase a LG Dishwasher and get free delivery and installation Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Purchased $4500. worth of kitchen appliances from hhgregg.  On the day of delivery the appliances arrived.  The installers walk in my home, took one look at existing in cabinet dishwasher and state "we are not going to install your dishwasher".  I asked "why" and they stated that LG Dishwashers are extremely difficult to install and it is almost impossible to get to the water and electrical connections.


The installers left me with a dishwasher still in the box.  They put it in my garage.  The offer from hhgregg was for free delivery and installation.  Over the next three days and five trips to hardware store, I attempted and succeeded in this installation.  When the front cover was taken off, both the electrical and water connections are built right in front so the installation would have been easy.


Naturally being untrained in appliance installation, it took me several evenings to understand and install this appliance.  I feel mislead by advertisement for free installation and delivery.  I cannot understand why hhgregg sent a installation team to my home who felt uncomfortable with LG Dishwashers.


hhgregg is reluctant to refund the installation and delivery fee.  Those fees are free  after mail in rebate.  Since there was no installation, I cannot apply for rebate.


This report was posted on Ripoff Report on 12/19/2009 06:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/hhgregg/internet/hhgregg-Purchase-a-LG-Dishwasher-and-get-free-delivery-and-installation-Internet-542433. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on hhgregg

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X