- Report: #1144904
Report - Rebuttal - Arbitrate
Complaint Review: Hi-Desert Horses
Hi-Desert HorsesLancaster, California USA
Hi-Desert Horses Courtney Castillo Dishonest Horse Trader! Lancaster California
*Author of original report: your helpful response
*REBUTTAL Individual responds: So many lies, where to start! And guess what, you got caught trying to flip him for profit, shame on YOU!
*Consumer Comment: Your fault
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We made the mistake of buying a horse from this outfit who uses Craigslist and BAEN to advertise (offering deep discounts on shipping to lure buyers--we were naively suckered in). The horse we received WAS NOT as described behaviorally--not by a long shot (she promised many things & up and down that he was exactly what we were looking for), and further he is seriously medically compromised, stepping off the trailer with a bad cough, snotty nose and what appeared to be warts on his ear (UNdisclosed!) only later to learn that he has a predisposition for laminitis (so cannot be on pasture as she claimed), but worse.... drumroll please...he has not one but TWO types of cancers! The "warts" are confirmed to be a type of skin cancer and he has a fist sized melanoma under his tail! Not good news in a bay horse. She was totally misleading, tried to distract me from my questions/concerns with confusing and irrelevant anecdotes, changed her story and negotiation strategy multiple times, and in the end was unwilling to take responsibility for the flawed animal she misrepresented or the multiple failures of disclosure. She quickly reversed her attitude from friendly and accommodating to downright nasty and hostile. We bought horses long distance in the past and have had really good experiences, so were less cautious this time around. Learn from our mistake. I mistakenly trusted Courtney Castillo. BUYERS BEWARE!
This report was posted on Ripoff Report on 05/07/2014 07:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hi-Desert-Horses/Lancaster-California-93535/Hi-Desert-Horses-Courtney-Castillo-Dishonest-Horse-Trader-Lancaster-California-1144904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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