ED Magedson – Founder
HID Nation17870 Newhope St. #104-5 Fountain Valley, California USA
HID Nation Seriously no customer service at all Fountain Valley California
I ordered a kit for my car headlights. It did not work in my car so after emailing them i returned it. The kit is $38. Shipping $16. Return shipping $10. After returning it as i was told to do thru email with HID nation i got a call that there is a 30% restocking fee and was told by Anthony that it cannot be resold as it was "used". I had only plugged it in, realized that it didn't work and unplugged it to return. I asked why it was going to be restocked it it could not be resold. No answer. He was rude and refused to let me speak to his superior. After shipping and restocking fees my refund will be $1. Ridiculous!!!
This report was posted on Ripoff Report on 05/20/2013 05:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/HID-Nation/Fountain-Valley-California-92708/HID-Nation-Seriously-no-customer-service-at-all-Fountain-Valley-California-1052244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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