- Report: #904959
Report - Rebuttal - Arbitrate
Complaint Review: hidkitxenonlights.com
hidkitxenonlights.com5526 Oakvale dr , North Carolina United States of America
hidkitxenonlights.com dishonest,false advertising,lie rs,Lifetime warranty YOU diagnose system tell problem and e-mails deleted upon received wilmington dr, North Carolina
*Consumer Comment: regarding HID Lights.com
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I have sent 50 e mails all were returned "did not describe problem correctly"I am a mechanic of 30yrs!,I said the hid lights did not work,broken ,need repair replacement,I got a reply did not diagnose problem,you installed product correctly! Everything.I describes how his lights worked at length and he said it was my installation.Here is my request for part repair or replacement and his answer! I have saved all e-mails!So I have proof this guy is a thief!! Here is his last reply and after that my request for parts replacement under LIFETIME WARRANTY REPAIR OR REPLACEMENT!!!!
I have all responces from both of us apon request
From: "HidKitXenonLights.com" <firstname.lastname@example.org>
To: <mylestone Subject: RE: Contact Us Inquiry
Date: Thursday, June 28, 2012 3:56 PM
Ok well you do not seem to want to cooperate with us so this is the last and final email you will be receiving from us. Your email has been moved to the block list meaning that any and every email coming in from this email address will be deleted instantly without even us having control over it. We are sorry things had to turn out this way but we are trying to help you out and you are simply not willing to cooperate. That being said, we are sorry for the inconvenience and we thank you for choosing us.
Sent: June-28-12 8:40 AM
Subject: Contact Us Inquiry
Form details below.
First Name: Myles
Last Name: Mcswiney
Telephone: 978 922 2535
Comments: I have diagnosed the HID light kit according to your troubleshooting diagnosis manual and the Wiring harness,Bulbs,bulb sockets and Ballasts are defective and in need of replacement.Please send a working HID light kit for a 97 Dodge B2500 van with 9004 bulbs under Lifetime Warranty Rules and Regulations.
Sorry for the Inconvenience
This report was posted on Ripoff Report on 06/30/2012 05:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/hidkitxenonlightscom/-North-Carolina-82411/hidkitxenonlightscom-dishonestfalse-advertisinglie-rsLifetime-warranty-YOU-diagnose-s-904959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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