The Hilton Grand Vacations Club in Orlando, Fl. is a scam of a place. I was given a call by their telemarketers and offered a vacation package for 4 days and 3 nights at the Disney World Resort in Orlando as well as 4 tickets to Disney World for only $99 total if I would attend their TimeShare Presentation. I agreed and flew my family to Orlando.
When my family and I got to Orlando we actually had to stay at the Embassy suites (owned by Hilton) not the Disney World Resort. I asked them, when will I get my tickets to Disney World and they told me after the time share presentation. So, the following day I sat through their presentation and even bought a timeshare from a salesperson named Carlos(?) he claimed to be a son of a Spainish diplomat and his wife is an oral surgeon(I don't remember his name that is why I am giving you a discription).
I should of known that he and his manager Alex Llorach was shady when they told me what to put on my credit application. But the icing on the cake was when I asked for my tickets to Disney World and they told me that they didn't have tickets for me this time but they will have them for me the next time I come to Orlando. I was pissed off and cancelled my timeshare and demanded the tickets they promised me. Needless to say neither Alex Llorach or his manager Micheal Carter honored their promise. I was lied to, mis led and then mis treated by the people at Grand Hilton Vacations Club. I have tried more than several times to reach someone to help me resolve my concerns and have gotten the run around.
I do not want anyone who has a family to have to go through what I went through. Please be warned about the Hilton Grand Vacations Club and their sales staff. They are dishonest and fraudulent people. Please have everything in writing before doing anything with anybody...
San Jose, California