- Report: #906069
Report - Rebuttal - Arbitrate
Complaint Review: hobbyetc
hobbyetc90 West Pearl Street Internet United States of America
hobbyetc Poor Customer Service Internet
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I received a call from the rental office telling me that I had a package....I was confused until the told me who it was from and then figured out that they sent to the same address that I had left special instructions on a prior order. Anyway, I contacted Hobby Etc immediately and asked that they ship to the correct address since I was in need of this item for an upcoming race. Their reply "We will ship as soon as we get the return item" well now I am faced with forfeiting a scheduled race and a crappy company that will not work with me to resolve a problem they created. Looks like its time to do a chargeback with my credit card......amazing how some people think a simple $20 order is worth losing customers and facing a negative report from a major credit card company.
This report was posted on Ripoff Report on 07/03/2012 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/hobbyetc/internet/hobbyetc-Poor-Customer-Service-Internet-906069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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