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Report: #1244796

Complaint Review: Holiday Cruise Line - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Monica — Miami Springs Florida USA
  • Author Not Confirmed What's this?
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  • Holiday Cruise Line Nationwide USA

Holiday Cruise Line Talked to three representatives, one more rude than the other, asked not to be charged and they did Fort Lauderdale Nationwide

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First lady I spoke with I let know I had a business call to attend in the next five minutes. Rather than speeding ahead, she kept reading a hideous script like a robot. Second representative was a douchbag that asked me to get a secondary phone and when I told him I didnt have one he asked me to go get one from a friend, when I explained about my business call he said, true story: well, I am sending you to Bahamas for free so we have to follow rules, we have rules like everybody else. I asked him not to charge me and hanged up. He charged my card but I never, conviniently, got a confirmation number. When I called to get my money back, I was interrupted by yet another rude woman while giving her my phone number. She screamed "Lady, go slower!!!" When I asked her if she was kidding me she screamed again, offended and said NO!!!. Worst rip off ever, I am planning to appeal my charge with my bank and file a complaint with the business bureau. I also tried to find the name of their CEO to tweet him, but no luck. 

This report was posted on Ripoff Report on 07/28/2015 07:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/holiday-cruise-line/nationwide/holiday-cruise-line-talked-to-three-representatives-one-more-rude-than-the-other-asked-1244796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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