- Report: #1058952
Report - Rebuttal - Arbitrate
Complaint Review: Home buyers Resale Warranty Corporation
Home buyers Resale Warranty Corporation10375 E. Harvard Ave. Ste#100, Denver, CO 80231 Denver, Colorado USA
Home buyers Resale Warranty Corporation Run-Around Company....You Pay, but NO Play, by company! Denver Colorado
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Purchased home warranty for new home. First time tried to use services for failure of hot water heaters, claim was denied. I followed proper procedures as outlined in contract. Home Buyers Warranty Corporation dispatched approved contractor to my home, whom concluded both units needed to be replaced. Home Buyers Warranty Corporation office personnel decided we were not eligible for coverage unless we provided unpublished, unsubstanciated information regarding closing, inspection, appraisal of our home. Unacceptable! When I spoke with Customer Service Representative, she had an antagonistic attitude and told me quite frankly that unless I sent all additional information for review status on claim is denied. Still, coverage not approved even if I did send in personal information. So, I paid, they did not play by rules and guildelines of their own contract. Do not purchase!! Major run-around, and definately a Rip-Off!!
This report was posted on Ripoff Report on 06/13/2013 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-buyers-Resale-Warranty-Corporation/Denver-Colorado-80231/Home-buyers-Resale-Warranty-Corporation-Run-Around-CompanyYou-Pay-but-NO-Play-by-c-1058952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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