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Report: #1253907

Complaint Review: Home Depot / Ridgid - Nationwide

  • Submitted:
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  • Reported By: steve — marietta Georgia USA
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  • Home Depot / Ridgid Nationwide USA

Home Depot / Ridgid Lifetime battery replacement atlanta Nationwide

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I purchased a ridgid 12 volt drill in 2001 ( I still have the original receipt, that's the type of person I am)  and had good service out of it untill the switch went bad. I took it to Home Depot and they had me take it  to a service shop and they fixed it. They also gave me 2 new batteries. I was pleased with the repairs and having new batteries but they gave me no paperwork and at the same time did not inform me that I had to register the new batteries.

Well that brings it up to today when I started to have battery problems and I took it to the store and was told that they could not do anything because the drill and  battery serial numbers did not match. To bad.. 

As I said before, that I'm one who keeps All paperwork so I know that I didn't get any or it would have been in my file. I also was not informed that the new batteries had to be registered because I  got no paperwork..

I heard that if you yell loud and long enough Home Depot will take something back that they didn't even sell in their stores but they can't even honor their own warranties.

So now I have a pretty good drill with no batteries.. I guess I can hang it on the wall like a dead trophy.

This report was posted on Ripoff Report on 09/09/2015 07:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot-ridgid/nationwide/home-depot-ridgid-lifetime-battery-replacement-atlanta-nationwide-1253907. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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