- Report: #1120098
Report - Rebuttal - Arbitrate
Complaint Review: Home Depot
Home Depot2455 Paces Ferry Rd. NW Atlanta, Georgia USA
Home Depot Forcing a 90 day wait period on custormers for returns. Purchased an item sitll brand new in packaging and returned with receipt and refused return without valid reason. Atlanta Georgia
*Consumer Comment: Unfair return tactics
*General Comment: Returns...
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Purchased an item, the store refused to return it even with the item still in it's original protective plastic packaging. No one can give a valid reason as to why and the TRE report shows that it was with receipt but they are refusing to return. They are forcing shoppers into a 90 day' wait before they are elgible for returns, which is conveniently their 90 day policy with receipt. I believe that Home Depot is forcing consumers into a situation where they have no option but get store credit and spend money in their store.
I think Home Depot should figure out a more customer friendly way to generate business and not hold their custormers hostige. Pure ripoff.
This report was posted on Ripoff Report on 02/01/2014 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/Atlanta-Georgia-30339/Home-Depot-Forcing-a-90-day-wait-period-on-custormers-for-returns-Purchased-an-item-sitl-1120098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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