• Report: #1039773

Complaint Review: Home Depot

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  • Submitted: Mon, April 01, 2013
  • Updated: Mon, April 01, 2013

  • Reported By: FPD — Kechi Kansas
Home Depot
3350 N Woodlawn Wichita, Kansas United States of America

Home Depot Worthless Tool (Husky) Warranty Wichita, Kansas

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Unlike Sears, Snap-on or other tool companies that will trade out a broken or defective tool by presenting the broken item Home Depot requires that you hold a receipt.

Purchased a Black Chrome socket set about 8 years ago, and recently the ratchet developed a problem.  Took it back for replacement, store person didn't have authority to exchange (on a Sunday) they had to call Husky on Monday, and then would only exchange with a receipt.

This is not the industry accepted procedure. If you depend on your tools I wouldn't waist my time with with Home Depot or Husky.  I suggest you go else where to purchase real tools.

FPD


This report was posted on Ripoff Report on 04/01/2013 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Home-Depot/Wichita-Kansas-/Home-Depot-Worthless-Tool-Husky-Warranty-Wichita-Kansas-1039773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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