I replied to an ad on craigslist listed by Home furniture LLC. I wanted to buy a mocha color microfiber sectional. I called the number in the post and spoke with Liz Byrd. She setup an appointment to meet her husband Keith Byrd. I met him and arrived at a place that had barely no sign on the business located next to a grocery store.
There was furniture inside the store, but the furniture I wanted was in a catalog. I paid him almost $700 by check.. and it cleared in the next two days. He wrote on the receipt All sales Final, as well as two phone number, one to contact him and one to contact his wife. As well as the word ASAP for shipping purposes.
I was told the furniture might get in the next week. I gave him the money Feb 8th 2012.
He has dodged my phone calls only picking up a few times, and I still haven't gotten my furniture. I told him on March 8th via text message, I wanted my money back if the furniture wasn't in by the 9th, and he told me All sales final and that he would call me when it was in.
March 12th came and I still hadn't heard from this guy. I called his phone and the number was disconnected. I called his wifes number and there was a message saying the business had closed down.
I did some research on this guy, and I found troubling information about people who give him money and never get their furniture. Some get it, but many others don't. I am in contact with 4 recent customer's who haven't gotten their furniture, or their money back, nor have they heard from him. I also left a voice mail on the wife's phone asking him to call me, and have heard no word.
I have filed a complaint on the BBB website, and the BBB closed the website because Keith told them they are no longer in business.
There is a news report on WRAL where he didn't give a customer her furniture until after the news reporters contacted him...
I don't care how long he has been in business dealing with furniture, don't buy from him via check or cash.. you might not get your product. This is not a good business to deal with.
I would never do this unless I was not happy about the business. He has defamed his own name doing this to me and other trusting people who came into his business. I WANT my MONEY BACK!