• Report: #959810

Complaint Review: Bresalier and Associates, PA DBA Home Law | Ripoff Report Verified™ …businesses you can trust. 100% money back guarantee on Service Agreements. Bresalier and Associates open and honest relationships with clients giving confidence with their money back guarantee, offering complimentary consultation where no clients are engaged in a contract unless Bresalier and Associates are confident a loan modification can be obtained.

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  • Submitted: Thu, October 25, 2012
  • Updated: Fri, January 24, 2014

  • Reported By: Ernesto — Miami Florida United States of America
home law center, llc and home helpline llc
351 s cypress rd suite 300 pompano beach,fl 33060 pompano beach, Florida United States of America

Home Law REVIEW: Bresalier and Associates, PA DBA Home Law 100% money back guarantee. Clients, feel safe, confident & secure when doing business with Bresalier and Associates, PA DBA Home Law. Home Law believes in open honest relationships with clients. Striving to build strong partnerships with clients, emphasizing individual attention, open dialogue, & affordable fees. Bresalier and Associates pledges commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.
*UPDATE: Bresalier and Associates, PA DBA Home Law recognized by Ripoff Report Verified™ as a safe business service.

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Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Bresalier and Associates, PA DBA Home Law for its commitment to excellence in client satisfaction.

Ripoff Report’s discussions with Bresalier and Associates, PA DBA Home Law have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Bresalier and Associates, PA DBA Home Law listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a law office in the services offered and the support for those services.

Bresalier and Associates, PA DBA Home Law principal, Mr. [continued below]....
..... Andrew Bresalier, has informed us that his personal philosophy is that his clients are a precious resource. As a successful Attorney, Mr. Bresalier feels it is critical to listen to his clients and respond properly. By always putting the needs of his clients first, Mr. Bresalier hopes to maintain Bresalier and Associates, PA DBA Home Law as a successful law office both now and for many years to come.

Our law office is proud of what we do. We have helped hundreds of struggling homeowners achieve mortgage payments they can now afford and avoid losing their homes. It is a great feeling knowing you have helped someone that has experienced an unpredictable hardship and be able to at least relieve the stress their living situation may have caused. Some of the other things Rip-off Report learned in the course of its investigation: typical customer feedback reads: “Bresalier and Associates, PA DBA Home Law (and Mr. Bresalier) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises.”

The information provided in this report below is based on comments made by Jason Buff during an onsite inspection held by a third party verification company with no biases toward Bresalier and Associates.
Bresalier and Associates is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Bresalier and Associates offer real estate mortgage modifications and their main focus is to assist those with foreclosure, negative equity, and interest rate concerns.

In order to acquire leads for their sales, their company utilizes general advertisements, their marketing department, their website, and customer referrals.

Client Care / 100% money back guarantee

When a client begins to work with Bresalier and Associates, they can expect to go through a typical sales process. First, they speak with their consumer intake specialists. Next, they will fill out an application and any information requests. After this initial process, their case will be elevated to a manager which includes attorney involvement.

Their manager, Jason Buff was asked how they advise and suggest products for their clients. He explained, “Based on the needs of the client, we will suggest available products and require them to review the materials and available options before making a decision to move forward.”

Moving forward, their aim is to assist individuals with mortgage and interest rate modifications for a fee, and refund money to any individuals who they are unable to assist due to circumstances beyond their control.

In an effort to set themselves apart from other competitors in their industry, Bresalier and Associates provide certain unique services to their clients. For example, the lead attorney is always available for all clients and personal cell phone numbers are on each business card. In addition, if their company is unable to assist or provide services for reasons that are uncontrollable to the consumer, they are given a full refund.

When taking care of a complaint, their manager, Jason Buff, is immediately involved to address the situation and concerns. The clients concerns are address immediately and in a timely manner, or a refund is given.

During the onsite interview, Mr. Buff was asked to address complaints made on Ripoff Report where a client felt as though they were misled during their loan process, or paid in advance for things they did not end up benefiting from: In this case, we offer a full refund. We have implemented different internal policies and verify the information the client provides sooner to ensure we are dealing with the factual data with the mortgage, including ownership of the note and/or property.”

Bresalier and Associates is pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. They are encouraged to have the opportunity to overcome these complaints and feel that being a part of the advocacy and consumer program may help their business to show potential customers that they strive to satisfy every client, and offer a refund of their money if they cannot.

Bresalier and Associates, PA DBA Home Law / Statements from the owner Bresalier.

"At Bresalier and Associates, PA DBA Home Law we pride ourselves in our experience and strong client communication to achieve the best results. With several years of experience at every position of the law office, the results achieved for our clients’ are top notch. The majority of our business comes from referrals of satisfied past and present clients looking to help out friends, family and co-workers. That speaks volumes of the service we provide.”

STATED IMPROVEMENTS FROM Bresalier and Associates, PA DBA Home Law.

Bresalier and Associates, PA DBA Home Law recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities and we take them seriously as we strive to do the best job possible for each and every client.

"We have always been in business to help our clients and not put them in a worse situation then when we met them. In the rare case the lender/bank refused to modify their mortgage, we would return all monies paid to the law office. Last year, we added a money back guarantee to our Service Agreement to further assure our clients we are here to help and in the unlikely event we are not able to they will receive their money back. This should overstate the confidence we have in what we do.”

Avoid Mortgage Relief Scams

People considering help with their loan modification should do their homework and be cautious on who they are dealing with. If they are promised a certain rate/terms that is a sign of a possible scam. As good as we are at what we do, we are not able to predict 100% what the bank will offer.

In the United States, the number of foreclosures continues to increase each and every day. In order to avoid or prevent foreclosure, people are starting to become aware of their options and are pursuing loan modifications quite heavily.

Due to the increase in demand for mortgage relief, more and more companies are offering loan modification services, but not all of these companies are legitimate. In fact, many of these companies are engaging in illegal scams or acting as impostors. Instead of helping people, they are taking advantage of them and committing fraud and theft in the process.

The FBI reports that there have been numerous reports of mortgage-reduction schemes in several states. Many scammers and impostors are taking advantage of people by promising things they simply cannot deliver. In some cases, these impostors are asking for fees upfront from homeowners without doing any work at all. This means that homeowners are paying hundreds if not thousands of dollars for services they will never receive. These scams are initiated through mail or by phone and target unsuspecting victims who are merely looking to save their homes. If a homeowner is seeking a loan modification, they should discuss the homeowner's situation.

"If you are hoping to obtain help in saving your home and possibly re-negotiating the terms of your mortgage, Home Law Group encourages you to do your research and avoid falling victim to the impostors who are preying on innocent people. Instead of choosing a loan modification company, we urge you to work with a law office that handles loan modifications instead. By working with us, you will have access to actual lawyers who understand and have extensive experience with home loan law and real estate law. This means that you will receive legitimate services from qualified legal professionals, which will not only help you obtain a loan modification quickly, but also put your mind at ease.

Do not fall victim to scams or impostors.”

In summary, after our review, which included discussions with Mr. Bresalier and his associates, Ripoff Report is convinced that Bresalier and Associates, PA DBA Home Law is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

-----------------------------------

home law center, llc and home helpline llc Principal--------------Alexis M Rabbani .Lawyer fraud pompano beach, Florida

On December 14/11received a phone call from Mr. Michael Roberts telling me that he worked for Alexis M Rabbani;  claiming that they could help with my foreclosure case.  He set me an appointment for December 16/11.

During my visit to one of her offices, Alexis M Rabbani, Michael roberts (Intake manager), Alex Gracia (legal assistant) and Vladimir kovacsik(manager), Told me that they could win my foreclosure case with the bank for a total of $ 2,395.00 to be paid (4) monthly payments of $ 595.00.

I did paid them first(2) payments, For a total of $ 1,190.00 and that was the last time i heard from them. They closed the office and disappeared. I called her 2nd office and they refused to give me information about her.

I tried for many months to retrieve information about my, Numerus phone calls and messages and i was left with no answers, I finally got in touch with Mr. Michael Roberts, But he was very nasty and called names and said that I didn't even have a case with them.

This report was posted on Ripoff Report on 10/25/2012 06:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/home-law-center-llc-and-home-helpline-llc/pompano-beach-Florida-33060/home-law-center-llc-and-home-helpline-llc-Principal-Alexis-M-Rabbani-Lawyer-959810. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Home Law Group Previously known as Home Law Center

AUTHOR: Florida AG - ()

These  two incantations of the same loan modification shop have been operating in Pompano for a few years. The first incantation was reported to the FTC and was broken up by the report. In January of 2013 the latest version of Home Law was opened under the guise of a law firm headed by Andrew Bresalier Esq. Of 400 N Pine Island Rd - suite 200 Plantation FL 

Mr Bresalier isn't a loan modification attorney - he practices Bankrupcy law services. It would appear that Home Law Group attempts to skirt the Federal Trade Commissions Mortgage Assistance Relief Services (MARS) by pretending to be a law firm which it clearly is not. The reason that Home Law Group attempts to skirt the MARS laws is so that Home Law can charge fees for modification prior to a customer actually achieving a modification from their Lender or Mortgage Bank.

 

 

 

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#2 UPDATE Employee

Mis- directed complaint

AUTHOR: senior case manager - (United States of America)

Mr. Salazar.
You have never signed an agreement with Home Law Center.
You have never paid money to Home Law Center.
You have never had any relationship with Home Law Center.

When you paid money to some other company, Home Law Center was not even in existance.
AGAIN YOU NEVER HAD ANY RELATIONSHIP WITH HOME LAW CENTER.
If you paid money to Alexis Rabanni or anyone alse then you must persue them, NOT HOME LAW CENTER.
As above. the BBB has removed your compaint as mis-directed.

I am asking RIPOFF REPORT TO INVESTIGATE AND REMOVE THIS COMPLAINT!!!!
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#3 Author of original report

Home law center, llc / Alexis Rabbani

AUTHOR: Ernesto - (United States of America)

Home law center,  When I called ALEXIS M RABBANI ' S office looking for help about my foreclosure case, She clearly told me that her offices were in pompano beach , Aventura and hallendale beach blvd it is clear that she is working for home law center,  BBB never removed the complaint this is another lay from you people tell Mss Rabbani to show her face and give me the money back
that I worked hard for it and I have receipts...if I do not get any help from RIPOFF I am going to the bar and believe me I go international,  And I demand my money back .....THIS IS NOT A HARASSMENT
FROM MR SALAZAR.
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#4 UPDATE Employee

Mis-Directed Complaint

AUTHOR: senior case manager - (United States of America)

IT IS MIS-DIRECTED .It is NOT AGAINST OUR COMPANY.

Ernesto Salazar has NEVER been a client with Home Law Cente1: Mr. Salazar has never had any relationship with our company. He has never been our client, and he has never paid money to Home Law Center.

The Better Business Bureau has REMOVED his complaint from our file after their investigation. We ask that you do the same.

We also are NOT connected to the Home Helpline Center. Please remove any connection between the two companies.
 
Thank you for your cooperation in this matter.

When he entered into an agreement with another company, Home Law Center had not begun operations.

Please remove this mis-directed complaint from our file. Thank you. This complaint is mis-directed.

ERNESTO SALAZAR IS NOT AND HAS NEVER BEEN A CLIENT OF HOME LAW CENTER !!!!!

HE HAS NEVER ENTERED INTO AN AGREEMENT WITH HOME LAW CENTER, AND HE NEVER PAID ANY
MONEY TO HOME LAW CENTER!!!!!!!!!!

HE MAY HAVE GIVEN MONEY TO AN OTHER COMPANY, OR TO AN INDIVIDUAL, BUT HE HAS NEVER GIVEN MONEY TO HOME LAW CENTER !!!!!!!!! THIS COMPLAINT IS MIS-DIRECTED  !!!!!!!!!!!
 
MR.SALAZAR DOES NOT HAVE RECEIPTS FROM HOME LAW CENTER. HE HAS NEVER PAID MONEY TO HOME LAW CENTER.
IF HE HAS RECEIPTS FROM ALEXIS RABBANI OR HOME HELPLINE, LLC, THEN HE NEEDS TO CONTACT OR COMPLAIN TO THEM, OR ABOUT THEM, NOT TO HOME LAW CENTER.

I DEMAND THAT THIS HARASSMENT FROM MR. SALAZAR  CEASE   IMMEDIATELY!!!!!!!!!!!!!!!
 
Consumer Info
 
NAME:Ernesto  Salazar DAY PHONE:
ADDRESS)                                                                            
 
Business Info
 
NAME: Home  Law Center,  LLC BBB MEMBER: NO
CONTACT:Mr. Irwin
Skoller ADDRESS:351 S. Cypress Rd., #300
Pompano Beach,
FL 33060-7166
PHONE:888 315-3035
FAX:888 315-3229
Webslte:www.homelawcenter.com
  on
09/11/2012 Case Against Wrong
Company Notify Consumer
09/10/2012 Reminder of Dispute
to Business 09/10/2012  No response to first notice
to business 08/20/2012 Notify Business of Dispute
08/20/2012 Send Acknowledgement to Consumer
08/17/2012   Case  Reviewed by BBB
OB/13/2012  Notify Business of Dispute 08/13/2012  Send Acknowledgement
 to Consumer 08/10/2012  Case Reviewed by BBB
08/10/2012  Case Received
by BBB
(Less>

Back on 12-14-11 I had a call from f'.1r. Michael Roberts telling me that he worked for Alexis M Rabban!. ..      <Morel

Advertising Issues

08/10/2012

09/10/2012
 
COMPLAINT ACTIVITY
REPORT Case#90170464              BBB of Southeast
Florida & the Caribbean

Business Info: Home Law Center,
LLC
 888 315-3035

   Location Involved:             (Same as above)
 
Consumer's OriginalComplaint:

On 12-14-11 I had a call from Mr. Michael Roberts lelling me me thai he worked for Alexis M Rabbani claiming that they can help me with my foreclosure with the bank he set me up an appointment for 12-16-11 during my visit to her office on 1920 Hallandale Beach Blvd# 805 33009 Hallandale Beach Blvd

Fl. Alexis M Rabbani,Michael Roberts and Alex Garcia who is her legal assistant told me that they can win my case in court, They charged $ 2395.00 in a 4 monthly payments of$ 595.00 which  i made the 2 first payments$ 1195.00
that was the last time  i heard from them they closed the office and disappeared,  I called her 2nd office on HOME LAW CENTER, LLC 351 S CYPRESS RD SUITE 300 POMPANO BEACH FL 33060 and they give no infonnation about her. After many months i try to retrieve information about my case i was left with no answers, Numerous phone calls and messages. Later i find out that they open another  office at BRICKELL AVE# 320 so the can keep scamming people like me that i end up in the same situation for lots of people in south Florida loosing our houses and our jobs
 
Consumer's Desired Resolution:

refund of my money
 
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