- Report: #219490
Report - Rebuttal - Arbitrate
Complaint Review: HomeGain
HomeGainhomegain.com Emeryville, California U.S.A.
HomeGain Deceptive advertising and hidden charges for Realtor finder search Emeryville California
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In response to my query, HomeGain said "HomeGain does not charge a fee to consumers for our 'Find an Agent' service. However, once you have selected a real estate agent, HomeGain has no jurisdiction over the contract you sign with that agent/broker... The only fees we charge are to the agent."
I feel that this policy is deceptive at best. No matter how you look at it, the selling homeowner ends up paying for this service... either as a direct charge in the agent contract (as in my case) or as an indirect charge paid by the agent who then charges a higher commission to cover that cost.
HomeGain should make it absolutely clear upfront that their service is not "free". They should state that the agent is charged a fee that may or may not be passed on to the consumer.
This report was posted on Ripoff Report on 11/07/2006 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/HomeGain/Emeryville-California-94608/HomeGain-Deceptive-advertising-and-hidden-charges-for-Realtor-finder-search-Emeryville-Cal-219490. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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