• Report: #519464

Complaint Review: hometown computers

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  • Submitted: Wed, November 04, 2009
  • Updated: Wed, November 04, 2009

  • Reported By: tabitha — norfolk Virginia United States of America
hometown computers
722 county st portsmouth, Virginia United States of America

hometown computers morris a banden , joe poling they sold me a computer that kept breaking down then it stop working an they wanted to charge me 180 to fix it even thought i was suppose to have a warrant for a year portsmouth, Virginia

*General Comment: What were the problems?

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i bought two computers one worked fine the other one we had problems with from day one i have taken it in for repairs six times in six months finally it just stopped working i took it in and they said it would cost 180 to fix even though i had a warranty that said they would fix any problems i had with it for a year i still had six months on my warranty so now i have a computer that i cant use and im out of 300 thanks to hometown computers


This report was posted on Ripoff Report on 11/04/2009 11:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/hometown-computers/portsmouth-Virginia-23704/hometown-computers-morris-a-banden-joe-poling-they-sold-me-a-computer-that-kept-breaking-519464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

What were the problems?

AUTHOR: Misty - (U.S.A.)

I am asking because as a compuert repair tech myself I can tell you there are "warranty" issues and "user" issues. Hardware failure such as a CD drive, hard drive, processor failuers should all be warranty.  Computer virus/spyware/malware infections or damage to the operating system would not be considered "warranty".

 

What were the problems you had adn what were the repairs?

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