Report: #727092

Complaint Review: honda dealership

Submitted: Sun, May 08, 2011
Posted: Mon, May 09, 2011

Reported By: margaret byrne — pearl river New York United States of America

honda dealership

480 South Broadway tarrytown, New York United States of America

Phone:
Web:
Category: Auto Dealers

honda dealership The company fabricated what the customer was getting tarrytown, New York

*Consumer Suggestion: Get What You Wish For

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Honda sole me my car with the incentive that I was going to get three free oil changes with my purchase. When it was time to get an oil change, I went to Honda and had the hardest time. I had to cross the bridge and when I got there they said they do not do free oil changes any longer. I dont understand how a company would say one thing and then do another.

This report was posted on Ripoff Report on 05/08/2011 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/honda-dealership/tarrytown-New-York-10591/honda-dealership-The-company-fabricated-what-the-customer-was-getting-tarrytown-New-York-727092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Get What You Wish For

AUTHOR: Cory - (U.S.A.)

SUBMITTED: Monday, May 09, 2011

POSTED: Monday, May 09, 2011

Few years back I bought a tundra from cavendar toyota that came with "free" oil changes for 60,000 miles or every 5,000 miles(12 of them). Whenever I buy a new vehicle I get the first oil changed at around 2,000 in case there is anything floating around from the MFG process. I take the truck in and the service guy says he I have to wait till the 5,000 service interval to get the "free" oil change. Now I knew part of the requirement to get the 12 "free" oil changes was that I had to do all required maintenance at their dealership but he refused to give me the first "free" oil change. I ask what does it matter when I get the oil changed as long as I do the required maintenance. The jerk tells me I should have read THE CONTRACT on my "FREE OIL CHANGES". Are you shitting me? cavendar charges $49 for an oil change. I get coupons from the two other toyota dealers for $9.99 oil changes. If cavendar thinks I'm gonna be tied to his ass for $120, the price I'd pay the other dealers for 12 oil changes or 60,000 miles he dumber then I thought. I wonder what marketing moron thought that program up. How can you take a "free" program and so infuriate a customer that he'll never set foot in your showroom again. I've bought 2 more toyotas and 1 scion since then and never been back. These car guys can't help themselves.