- Report: #832158
Report - Rebuttal - Arbitrate
Complaint Review: honks dollar store
honks dollar store2020 harrison blvd ogden, Utah United States of America
honks dollar store stole, theft, steal, ripoff, over charge, scam ogden, Utah
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On this particular 88 cent Tuesday night however, after hearing stories of friends being "overcharged" for goods, I decided to test something out. I went to Honks and, like any self-respecting coupon diva, filled up my basket with a ton of semi-useless items; 25 items to be exact and I counted them...twice. With sales tax it should have come to $23.52 but when they rang us up it was $33.52. The line was gathering and I didn't want to make a stink unless I was completely positive I was correct so I
checked out and informed the cashier that I would be recounting. He huffed a bit and said he would have to call the manager who would not be there until tomorrow and so on.
My husband and I stood to the side and recounted everything again, yup 25 items. So back to the cashier I went only to find out, they don't give refunds. Interesting considering the 'returns must be made within 30 days' sign sitting directly in front of me. The cashier who rang us up told me and I quote "My line was long, if you didn't want me to over charge you, you should
have counted it". But I did count it... twice and then a third time after checkout.
The female cashier continued to tell me they can not issue refunds and I would either have to come back tomorrow and get
store credit or get $10 in items right now. But I didn't want $10 in items or store credit, I wanted my money back or at the very least an apology. Alas there was no reasoning with them so I wrote down their corporate number and took $10 in Tupperware and went on my way.
I am not usually one to hold a grudge but this incident made me wonder. If my friends have had this problem, and reviews show other customers have had this problem, just how much money have I been over charged this year shopping at Honks. So the next time you head to the dollar store and leave thinking "Man, I feel like I spent more than I got" you might want to stop and count it all. Lesson learned my friends, yet another reason why I would rather spend my money at a LOCAL business
where they know my name and I probably know their mom and I will tell their mom if they overcharge me.
This report was posted on Ripoff Report on 01/31/2012 10:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/honks-dollar-store/ogden-Utah-8441/honks-dollar-store-stole-theft-steal-ripoff-over-charge-scam-ogden-Utah-832158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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