- Report: #1113107
Report - Rebuttal - Arbitrate
Complaint Review: Honolulu Ford
Honolulu Ford1370 North King St Honolulu, Hawaii USA
Honolulu Ford Danny Asao, Steve Baskett False Advertising Honolulu, Hawaii Hawaii
*UPDATE Employee ..inside information: Advertising Error
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|Company Name: Honolulu Ford|
|1370 North King Street|
|Company Email Address: email@example.com|
|Company Website: honoluluford.com|
|Company Phone Number: 877-966-2367|
Complaint Detail Information
|How much did the company ask you to pay: $16500.00|
|How much did you actually pay the company (total amount obtained by the suspect/subject): $0.00|
|How did you pay the company:|
|How did the company contact you:|
|When did the company first contact you (mm/dd/yyyy): 1/3/2014|
|How did you respond to the first/initial contact: Phone: other|
|Company Representative First Name: Austin and Danny|
|Company Representative Last Name: Faletufuga and Asao|
Company Representative Title/Position: Product Specialist
Our family spent two days trying to purchase a vehicle which the Ford Motor Company pulled credit on our family member, only to find out the vehicle was misrepresented and did not come with the advertised items. To date it is still being advertised having items that is does not have.
Namely, it does not have Navigation nor rear Bucket Seats. Our Family's credit was pulled by the dealer affecting us adversely by lowering the credit score. It is still being advertised with items it does not have and here is the link.
Also the General Manager Danny stated directly they have a third party perform their advertising and they make mistakes but continues to keep this false information advertised.
We would have never applied for a loan if we knew this was a bait a switch which they continue to advertised.
Thank you for your time and help.
This report was posted on Ripoff Report on 01/05/2014 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Honolulu-Ford/Honolulu-Hawaii-96817/Honolulu-Ford-Danny-Asao-Steve-Baskett-False-Advertising-Honolulu-Hawaii-Hawaii-1113107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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