- Report: #1141234
Report - Rebuttal - Arbitrate
Complaint Review: Hooked up Towing
Hooked up Towing666 Western Ave Saint Paul, Minnesota USA
Hooked up Towing Refuses to Provide Receipt for cash transaction Saint Paul Minnesota
*Author of original report: Entire Email Conversation
*Author of original report: Certified Letter
*Author of original report: Better Business Case Report
*Consumer Comment: Confused...
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On January 30,2014 I rented a car and I went to park in the parking lot behind my home because I was not able to park on the street due to snow plows. As I went to go down the alley the the car got stuck in the snow. I had several individuals stop to try and help but I saw a tow truck coming down Front Street near my home and I flagged it down because I knew they would be able to dislodge the vehicle quickly. The driver charged me $ 60.00 to remove my vehicle from the snow and I told him that I needed a receipt because I would have to provide it to the rental company for reimbursement. He told me that he did not have a receipt book in the Tow truck and proceeded to give me his card to provide me a receipt at a later time. I contacted this company two days later asking for the receipt and I was told that they would mail me a receipt. I was told to provide him with my address and send it to firstname.lastname@example.org. I promptly did this and I have not received a receipt as of 04/22/2014. I have received several nasty emails regarding why I have not received a receipt. I am a disabled low income person that receives a SSi check once a month so $60.00 is a lot of money to forgo because this person will not provide me with a receipt. This business has been unprofessional and down right rude regarding this matter. I have been advised to turn over all correspondence to the IRS but all I want is a receipt. Where am I going wrong? Does anyone have any suggestions because I have devoted too much time trying to get a receipt that should have been provided on the day of service. I am including copies of the emails I have received from the company.
Me I am sending you my information for the pullout of the snow so that I can submit a claim to the car rental company Veronica Monroe 951 Marion St #1 Saint Paul,Mn 55117-5343 651-340-4413 Toyota Prius A
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This report was posted on Ripoff Report on 04/23/2014 09:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hooked-up-Towing/Saint-Paul-Minnesota-55103/Hooked-up-Towing-Refuses-to-Provide-Receipt-for-cash-transaction-Saint-Paul-Minnesota-1141234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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