- Report: #1028547
Report - Rebuttal - Arbitrate
Complaint Review: hosted dialer/vioteck solutions
hosted dialer/vioteck solutions120 S main st tampa, Florida United States of America
hosted dialer/vioteck solutions 77-350-0115, this number belongs to www.hosteddialer.com Fax: (866) 622-6580333 N Wood Dale Rd, Ste H, Wood Dale, IL 60191-1563 Vioteck Solutions Limited, this company is a total SCAM, I talked to tampa , Florida
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Fax: (866) 622-6580333 N Wood Dale Rd, Ste H, Wood Dale, IL 60191-1563
Vioteck Solutions Limited, this company is a total SCAM, I talked to
this company and did a test run for couple of days, they needed my
credit card for the trial but said it would not be used if I did not
want to move forward with purchasing there system, this company ran my
card for 900.00 in Febuary 2013 and then ran it again for 2000.00 in
march 2013 without notifying me, this was after i spoke with the women
in phillipines that hardly speaks English that I will not be using there
software, I tried there system for a couple of days and there were
ALOT OF ERRORS, Dialer only calls one column of numbers, will not call
other numbers for consumer, Dialer called West coast accounts when I put
in there system I was calling from East coast and not to call people at
5am in the morning, Well we woke 100's of people up, We could not
transfer calls to the payment department because there software does not
allow you to do this, All calls get dropped while trying to transfer,
You cannot recycle accounts in there system, After you hit recycle it
still calls everyone back you just spoke with 10 minutes ago, I spoke
tech support multiple times and they kept on giving me reasons why there
software does not work, Finally they said they would transfer me to
another server that is not having PROBLEMS and should work, ONCE again
the dialer does all the above, If your looking for a CHEAP dialer look
somewhere else, The program hosted dialer is using is the same program
10 other company's are also using, these company's are purchasing the
program from a reseller and then acting like there the ones that
developed this JUNK, also the 10 other company's that have the same
software are charging $100.00 per seat not $149.00 like hosted dialer
is charging, Hosted dialer said there the developers of this software
LOL but the other company's that have the same software can give more of
a discount than they can LOL, Good luck talking to the IT Tech support
in the phillipines.
This report was posted on Ripoff Report on 03/14/2013 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/hosted-dialervioteck-solutions/tampa-Florida-32135/hosted-dialervioteck-solutions-77-350-0115-this-number-belongs-to-wwwhosteddialercom-1028547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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