Complaint Review: Hotels Corp/ WestGate Resorts - Kissimmee Florida
- Hotels Corp/ WestGate Resorts 2770 North Old Lake Wilson Road Kissimmee , Florida USA
- Phone: 18006204857
- Web: HotelsCorp.com
- Category: Hotel
Hotels Corp/ WestGate Resorts WestGate Lake Resorts Orlando Deception Deception Deception Kissimmee Florida
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My family and I wanted to experience Disney for the first time, and were contacted about what seemed to be a fantastic deal for a 4 night 3 day getaway for $99.00, at the WestGate Lake Resorts Orlando/Kissimmee, Florida. First, we were not charged the $99.00, but rather $632.20, and the room that they said we purchased was a renovated villa, had a lake view, and one of the nicest rooms they had to offer other than the presidential suite. Lie, lie, lie! The room was filthy, stained and soiled blankets, sheets, mold growing in the shower, and just completely filthy! We complained to the WestGate directly, but they informed us that since we acquired the reservation through HotelsCorp, there was absolutely nothing they could do for us at all! Who owns this resort? WestGate or HotelsCorp? Then, we complained multiple times to the front desk supervisors, and received what they thought was a fantastic solution of us paying an additional $1,300.00 for a future 8 night 7 day vacation in the future....!?!?!?! What the heck is wrong with these people? First, you overcharge me by over$500.00, want me to purchase a timeshare for $30,000.00, and you can't even correct what was sold to fraudulently??? Do not stay at this resort or buy anything from HotelsCorp!!! I am suing them tomorrow!!!
This report was posted on Ripoff Report on 04/13/2016 01:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotels-corp-westgate-resorts/kissimmee-florida-34747/hotels-corp-westgate-resorts-westgate-lake-resorts-orlando-deception-deception-deception-1299577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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