• Report: #903686

Complaint Review: hotels.com

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  • Submitted: Wed, June 27, 2012
  • Updated: Wed, June 27, 2012

  • Reported By: John — Utah United States of America
hotels.com
Internet United States of America

hotels.com Price Match Guarentee not honored Internet

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I booked a room through hotels.com, then used their online form to report a lower rate.  The lower rate was for the same type room and was on the hotel's website.  Hotels.com claimed that the notice was too short and would not honor their Price Match Guarantee.  I'll be taking a break from using this company, and suggest others do the same. 

This report was posted on Ripoff Report on 06/27/2012 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/hotelscom/internet/hotelscom-Price-Match-Guarentee-not-honored-Internet-903686. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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