- Report: #763673
Report - Rebuttal - Arbitrate
Complaint Review: hotels.com
hotels.comInternet United States of America
hotels.com moved to overpriced hotel internet
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Until early this morning I was stuck in this overpriced and expensive room. Yes, it was scent free, so I was not getting an asthma attack, but I was paying over $1000 a night for a hotel that was not worth more than $350-400/night. At the time, I didn't know what to do about the situation. I could not afford the rate. The Charles refused to help me. Hotels.com refused to help me.
Finally the sales manager for the Inn at Harvard Square (sister hotel to the Harvard Square Hotel) contacted me directly and offered me a less expensive place to stay as well as a guarantee that the room, linens and lobby would not be heavily perfume scented, and she apologized for the poor treatment I received from the staff at the Harvard Square Hotel.
But I am still stuck with this outrageous bill for my brief stay at the Charles, courtesy of Hotels.com. I don't mind paying my fair share for the room, for the time I stayed there, but I am not paying over $1000 a night. That's just insane. I'm just an average person, with a disability. I should not be penalized because of my disability or my need for a place to stay.
This report was posted on Ripoff Report on 08/11/2011 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/hotelscom/internet/hotelscom-moved-to-overpriced-hotel-internet-763673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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