• Report: #861724

Complaint Review: hotwire

  • Submitted: Fri, March 30, 2012
  • Updated: Fri, March 30, 2012

  • Reported By: not hot wire — whithall Maryland United States of America
Internet United States of America

hotwire avis, usbank visa hotwire had me picking up a rental car at the wrong airport and wouldnt correct it, Internet

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I took my 85 yr old mother to orlando to see an old friend of hers whos wife just passed and rented a car for a week from orland to ft meyers fl. I had a one way rental for the firs week dropping the car at ft meyers fla.

The second rental i took a round trip rentl from ft meyers due to flying back up north from ft meyers Hotwire made a misstake on the second rental on which airport i was picking up from. I tryed to explain that i was returning the car in ft meyers and picking up or extending the rental from ftmyers I tryed telling them i was charged the extra fee for a one way rental and also couldnt be at two places at the same time.

They kept telling me with no customer service that i had to pay that rental even if i didnt pick it up besides getting my  mother upset we had to rent directly to avis. Avis said theyve been having problems with hotwire as well. i contacted my visa and the at first reversed the charges and i wrote and faxed the explaination to visa and they said hotwire still wants me to pay and now im at a stand still. it was over 500.00

This report was posted on Ripoff Report on 03/30/2012 08:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/hotwire/internet/hotwire-avis-usbank-visa-hotwire-had-me-picking-up-a-rental-car-at-the-wrong-airport-and-861724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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