Complaint Review: hotwire.com -
- hotwire.com USA
- Phone:
- Web: www.hotwire.com
- Category: Travel Agencies
hotwire.com misleading
Be aware of this, when you book with hotwire there is an option tells you that your money worth it so if you buy the cancellation insurence ($38) you will have the flexibility, I paied that extra for the flexiblity but then immidate after I decided to reschuedule my travle date it turned out (after long hours of talking to their customer service) that I can not cancell or change the date even though it clearly stated in the confirmation email that I have paied for "Travel Protection – Cancellation Plan".
So if it is not possible to change/cancell why they tell you to purchase this plan??
This report was posted on Ripoff Report on 09/10/2015 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/hotwirecom-misleading-1254098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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