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Report: #1295939

Complaint Review: Hotwire.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Sandy — Atlanta Georgia USA
  • Author Not Confirmed What's this?
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  • Hotwire.com Internet USA

Hotwire.com Money Grabbers Internet

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My fiancé and I booked a hotel through Hotwire.com for our March 17th, 2016 vacation. The hotel was good for the price and of course, the look of the room was very decent. We were very excited about it because this was our very first trip together as a couple. However, tradegy had struck! The car rental place that we had rented the car through said that we needed a major debit card when we got to the counter instead of saying that on their website. We immediately called the hotel and told them what had happened and of course, to call the third party (hotwire) to tell them what happened so, we could get our money back. We did what we were told and they told us, in order to get the $178.06 back, we would have to book yet another hotel. We didn't have anymore money to spend except for that amount. I have had the phone hung up in my face not once, twice, but three times. This company does nothing but grab your money and don't pay it back, not even if something like this was to happen. I would recommend that nobody mess with this company. I definitely learned my lesson! Never again!

This report was posted on Ripoff Report on 03/25/2016 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-money-grabbers-internet-1295939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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