• Report: #996983

Complaint Review: Housing retention group/Neil Demetrol

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  • Submitted: Mon, January 14, 2013
  • Updated: Fri, January 25, 2013

  • Reported By: Anonymous — Nationwide United States of America
Housing retention group/Neil Demetrol
1800 Irvine Center Dr Irvine, California United States of America

Housing retention group/Neil Demetrol NLA, Processing Center, Help Center Rip-Off Neil Dermetrol claims he is an underwriter, he's NOT! He's a LIAR Irvine, California

*General Comment: **READ READ**READ READ** READ READ**

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I was called by this "so-called" underwriter to try and "paint a picture" what? His name is Neil Demetrol and he was so uneducated that he actually tried to tell me he was an underwriter. OK, I'll play. He was so pushy and I was shocked at all the garbage and lies that he actually said to me. He went on and on about "painting a picture" my husband wasn't in town at the time and he wanted me to sign a piece of paper stating that he was out of the country or dead?!? Neil said that he needed this so he could get my mortgage dropped and my interest rate down to 2.5 percent. I didn't quite understand why he needed this, even tho my husband would be back the following day, made no sense! Thank god I waited and found out about this company! I am shocked that these so called underwriters actually go by different names and they actually believe they are underwriters! I've learn that most of these people have Persian names and they change their names to American names! Such a scam

This report was posted on Ripoff Report on 01/14/2013 10:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Housing-retention-groupNeil-Demetrol/Irvine-California-/Housing-retention-groupNeil-Demetrol-NLA-Processing-Center-Help-Center-Rip-Off-Neil-Der-996983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

**READ READ**READ READ** READ READ**

AUTHOR: equilibrium_dude - (United States of America)

***HOUSING RETENTION GROUP*** 8001 IRVINE CENTER DR, IRVINE, CA***

#37 Consumer Comment
****HOME OWNERS READ****
AUTHOR: info4all - irvine (United States of America

********PROFESSIONAL LEGAL NETWORK IS NOW "ATTORNEYS UNITED ALLIANCE" IS NOW "HOUSING RETENTION GROUP"*********

HOME OWNERS READ**** This is for the safety and protection of your assets... There is nobody by the name of Steven Andrews, it's a made up name. This company has changed their name many times in an effort to erase their tracks and not be shut down by the district attorney. Used to be Attorneys Legas Network to Professional Legal Network to now Attorneys United Alliance.. a very general name that if you google it it will be nearly impossible to track them. If you have lost money, call them and tell them you will file a complaint with the district attorney.. which has received many many complaints but this company is good at being hard to trace down.. The district attorney will need their location which is 8001 Irvine Center Dr, Irvine, Ca.. It is not up to the case manager/underwriter which company name to use when they answer the phone.. They are INSTRUCTED to use a different company name and to only give out the real company name after they have received your
paystubs, mortgage statement, and bank statements.

They do have an attorney Rory Alarcon in New York. They do work the files and do try to get you a loan modification. There ARE hundreds and hundreds of files that simply don't have enough staff to be given the 100% attention that is needed. No matter what they tell you,.. it is up to the BANK if you get approved for a loan modification. You as a home owner also need to
understand that the attorney company in new york and the company you talk to on the phone now known as "Attorneys United Alliance" are two different companies. Attorneys United Alliance is a marketing company.
They have a SALES DEPT. Case managers are sales people. And they are paid 100% commission. They will tell you whatever you need or want to hear to get the sale.

The "Underwriters" are not real Underwriters. They have no power or authorization to get you a modification. They are simply they case managers' manager. They manage a group of sales people. Case managers ask you questions about your
hardship. Take notes to whatever you say.. Their "Underwriters" will tell you "YOU HAVE THE COMPENSATING FACTORS TO GET A MODIFICATION" and rephrase your hardship back to you and make you believe you will be modified and save your home. They have many many different websites withdifferent 800 numbers that will all be forwarded to them when you call.
Ex: modamerica.com; modificationresource.com; loanmodificationdirect.com; these websites also have bank logos making
you believe that they are bank authorized, approved, or affiliated..
Remember, no matter what they say.. it is up to the BANK and only the BANK if your modification gets approved. Best thing is to apply for the modification directly with the BANK.. and if you get denied,.. then there's really nothing else you can do.. but instead of throwing your money$$$ away to some really good scam artists,.. just save that money for moving costs and for whatever you and your family need while you go through this difficult time in your lives... Hope this helps:-)

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