- Report: #1064641
Report - Rebuttal - Arbitrate
Complaint Review: Houston Direct Auto
Houston Direct Auto12111 Katy Freeway houston, Texas USA
Houston Direct Auto MacHaik Autodirect Company won't pay for missing and broken parts on car. hid 5 day return policy on test drive and never said anything about it. houston Texas
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I bought an Altima from dealer and apossesion I though windshield was dirty. I was late for work and though I could clean it later. It turns out that there was a film on the windshield that could not be removed. Also discovered that they lost the brake fluid cap and didn't fix a bracket in the trunck? Took car back to salesperson and he had someone in back verify that it did not just wash off and said he would try and get a new window for me. Last I heard from this guy ever. Went back and saw service manager and he offered to have it replaced at his cost and since my 5 days passed I was out of luck for anything wrong. I get a call fromn a windshield service saying that for $185 they can put a new one on. first google search had 3 stores offering $195 replacement. this surely is not the dealer price. If you want to shop at this dealer Buyer Beware. Just another slick d**k in Auto Sales here.
This report was posted on Ripoff Report on 07/05/2013 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Houston-Direct-Auto/houston-Texas-77079/Houston-Direct-Auto-MacHaik-Autodirect-Company-wont-pay-for-missing-and-broken-parts-on-1064641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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