• Report: #1124874

Complaint Review: Houston Fence Company

  • Submitted: Wed, February 19, 2014
  • Updated: Wed, February 19, 2014

  • Reported By: Ethical consumer — Bay area Texas
Houston Fence Company
13300 Murphy Rd. Stafford, TX Stafford, Texas USA

Houston Fence Company Unethical pricing practices Stafford Texas

*UPDATE Employee: Houston Fence Company Reputation

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 I know from personal experience that the general public can get comparable or superior quality product or instllation from many different companies than Houton Fence becuase all of their product is marked up anywhere from 25 to 40 percent above competition just to maximize their margins. If you work with this company be sure you get at least a 25% discount or more before working with them. The quality of thier product and installation is good, their ethics are questionable.


This report was posted on Ripoff Report on 02/19/2014 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Houston-Fence-Company/Stafford-Texas-77077/Houston-Fence-Company-Unethical-pricing-practices-Stafford-Texas-1124874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Houston Fence Company Reputation

AUTHOR: Thad Claytor - ()

Houston Fence Company takes great pride in the work that we do and the products and services we provide.  We are committed to providing these products and services at a fair price.  We have worked hard to build our reputation over the years and we treat all criticism seriously, using it as an opportunity for improvement.

Let me begin by stating that Houston Fence Company is not going to be the lowest priced provider on all the fences that we build.  We strive to be competitive on every project when comparing similar prodcts and services from reputable companies.

Having said this, we do discount from our book price.  This practice is common in the fence industry as well as many other costruction related industries.  Dicounting, from a book price, allows our fence specialists the flexability to adjust the selling price to better reflect the additional costs or savings experianced on each specific job.

I regret that our ethics have been brought into question and would welcome a phone call so we could clarify what happened and use it as an opportunity to improve our business. 

 

    

 

 

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