Hoverboard 360 Keenford Limited Rip Off New York New York

I purchased a Hoverboard from Hoverboard 360 in November 2015, received it on December 3, 2015 damaged.  Within 5 minutes of receiving the order I had opened up the box and one of the fenders was cracked off and the pieces were in the box.  I immediately called hoverboard, which there was no answer, so I emailed them stating that I just received this as a Christmas present for my daughter and it was damaged when I opened it up.  I asked what they were going to do about this situation because again it was a Christmas present and it was damaged.  I never received a response.  I tried emailing them many times and calling them directly, no response to my emails and left numerous phone messages and no calls back.  I did this for about 2 months and realized that there was a bigger issue.  I started searching for the company online and found a million complaints about the company and noticed that all of their hoverboards on their website stated that they were sold out.  I called my credit card company and disputed the charge. 

About a month later my credit card company sided with Hoverboard 360 stating that they fought the dispute and that they offered to ship it back for me and that they sent me emails with shipping labels, etc., which I had never received.  I contacted Hoverboard 360 and then they finally responded and sent me the paperwork to send it back.  I sent it back to them the next day and they have already received the defective and damaged hoverboard.  Also, the tires would not stay filled with air, within 1 day they would go flat, I told them that also.  I was charged on my credit card from my credit card company once again for the hoverboard which has already been returned to them.  I have tried numerous times to call them and left them about 20 phone messages and several emails asking the status of my return, which I have documentation that it is has been delivered and signed by them, and the status of my credit.  They still have not answered me or emailed me back. 

This company has 100's of bad reviews stating the same issues, damaged upon delivery, defective in numerous ways and that once they get the board back they will not talk to you.  I have been trying to resolve this issue since 12/3/15 and now they have the hoverboard back in their possession and they are ignoring me.  It blows my mind that they were right there to fight my credit card dispute but now they can't answer me. This company is a fraud, they have taken 100s of customers $ and either sent them a  piece of crap or they won't return phone calls or emails.