• Report: #1057070

Complaint Review: Hp consulting, inc

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  • Submitted: Thu, June 06, 2013
  • Updated: Thu, June 06, 2013

  • Reported By: Ericinokc — Edmond Oklahoma
Hp consulting, inc
Po box 1060, Kittridge, Colorado USA

Hp consulting, inc They sold me a $58 piece of paper, when I thought I was getting a magazine subscription Kittridge Colorado

*UPDATE Employee ..inside information: WISHING MR.DAILY TOOK AS MUCH TIME TO JUST CONTACT HPC DIRECTLY

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A young girl came to my door claiming she was selling magazines so she could "win a trip". she even told me they would come addessed to my son which he would love. The reciept is dated 4/8, when she ts me i could cancel, i felt better. I saw others who had been ripped off the next day, i sent my cancellation off. I must have gotten ignored so i decided to see.

here we are on 6/7/2012 and after 4 attempts to contact, i havent been able to get a straight answer. I will be in Denver next week and i am going to drive to Kittrige and visit them in person! THIS SHOULD BE INTERESTING.


This report was posted on Ripoff Report on 06/06/2013 06:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hp-consulting-inc/Kittridge-Colorado-80457/Hp-consulting-inc-They-sold-me-a-58-piece-of-paper-when-I-thought-I-was-getting-a-mag-1057070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

WISHING MR.DAILY TOOK AS MUCH TIME TO JUST CONTACT HPC DIRECTLY

AUTHOR: HP Consutling, Inc Customer Service - ()

 Eric in Okc,

We are very unclear as to why you think you were sold a $58 piece of paper. After doing our best research to match your order, we have found that only one (1) Eric from Edmond, Ok. was sold a magazine, on April 8, 2013.  After reviewing your account, we have found that you have made no attempt in contacting the customer service department. We have, however; received notification from other mutual business associates in regards to your unsatisfied order. Immediately after receiving that, we've attempted to contact you directly via email, as well as the telephone number listed on the account, but no response. We value customer satisfaction and would like to solve whatever issue you may have. Obviously, your provided info does not directly, for whatever reason, reach to you. We do not know how to solve this issue other than clicking the rebuttal button on this unfortunate avenue you have chosen to take, Rip Off Report.  Here is the email we sent to you dated June 6, 2013-

Mr. Dailey,

After reviewing your account, we have found that you placed your order on 4/8/13. m00038537

NAME: Daily Brenner

ADDRESS: blocked OUT FOR YOUR PROTECTION

Edmond, OK. 73012

Phone number listed: (BLOCKED FOR YOUR PROTECTION)

For the magazine title  “Jack and Jill”.

We are so happy that you took the time to look over HP Consulting’s, Inc. receipt. As you will see the receipt states delivery within 120days. As of today, it has been 60 days since you placed your order. Your magazine was cleared from our office 5/27/13. Most monthly magazines arrive within 60 to 90 days. Your receipt has a guarantee delivery date of 120 days from your order date. Some magazines, published less frequently, could take the full 120 days. Why so long? Magazine labels are prepared in advance - sometimes 60 days. We process your order as it arrives and then place it in the next queue for label printing.

Thank you!

Customer Service

888.494.1472

OPEN M-F 10am- 3pm MST (mountain standard time)

*WE HAVE ALSO TAKEN THE TIME TO ATTACH A COPY OF YOUR ORIGINAL RECEIPT, PLEASE SEE HIGHLIGHTED AREA OF 120DAY DELIVERY

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