HP SMARTFRIEND SERVICES, CA. I don't know of any because I don't remember asking for these services Palo Alto,  California

Hello. Yes, I too noticed at the end of the year statements that I was also charged that $14.99 each month for a year or so. I can't believe that this has been going on so long for other folks out there. I noticed that $14.99 charge one time and had my credit card company to stop that payment. 

I was not keeping a good look at my statements or I might of caught more of these charges. This is such a ripoff that these people can keep doing this without consent from any one! There needs to be consequences to their actions. Maybe a class action lawsuit might be the way to go to teach these ripoff companies a lesson.

I am glad to have stumbled upon this site to know that others have fallin' victim to this Hp Smartfriend Services or I wouldn't of known about this company ripping off others to be able to put in a grevience about this company.

Sorry to all the people that have been ripped off by Hp Smartfriend Services. I just wonder if every body that got ripped off were using an Hp Pc's to make you think they were lagitiment by the words Hp Smartfriend Services.

These people like to call you up and tell you that you have problems with your computer and that you must take time to fix your computer. Then they scam you by locking your computer so now you have to have them fix it or take it to a geek squad which then now your spending a ton of cash to fix it especially if your computer is more than a few years old.

I have already got hacked by one of those people from India, who can't even speak English, that I finally had to reset my computer from Windows 7 to Windows 10 which I had to buy. factory reset with no programs. I didn't have backup so I lost everything.  Now I am totally lost in my PC thanks to these type of ripoff companies and the people that work for them!

Also, I don't know how they got my credit card information. Isn't that fraud on top of what they are doing to so many people. Good Luck every one and hope we get some satisfaction that we all deserve. Thank you.