- Report: #814117
Complaint Review: hp
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| hp
knoxville, Tennessee United States of America |
|
hp Hewlett packard computer hp water scam bugus warranty knoxville , Tennessee
*Consumer Comment: Sorry for your computer trouble...
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
i felt this was shady because they said i had to pay 466.00 and the warranty should be valid until march 2012, when tech called they said my computer had water damage and they could send me pics, i dont understand how this company can just void their warranty with. A bogus facts, i took very good care of this item, after my own research i found other complaints with the same scenarios, I will not let this go.
This report was posted on Ripoff Report on 12/26/2011 08:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/hp/knoxville-Tennessee-/hp-Hewlett-packard-computer-hp-water-scam-bugus-warranty-knoxville-Tennessee-814117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Sorry for your computer trouble...
AUTHOR: Ken - (USA)
SUBMITTED: Monday, December 26, 2011
It only takes a small amount of liquid. Sticky liquids cause the most damage.
If they had sent you pictures you would likely have seen a bluish white looking residue which is what forms from water in powered electronics. It is as corrosive as battery acid and eats through components and foil traces on the circuit board....VERY damaging. Many times, the circuit board is NOT repairable and must be replaced.
"i dont understand how this company can just void their warranty with. A bogus facts,.."
A warranty covers defective parts and workmanship...NOT external causes...ALL manufacturers rightly decline to repair customer caused damage.
