- Report: #1116237
Report - Rebuttal - Arbitrate
Complaint Review: hr block emerald card
hr block emerald cardrapid city, Select State/Province USA
hr block emerald card emerald card hacked and they know about it rapid city south dakota
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My card was hacked out of state. I called one day when my card wouldnt work and i was told that the had a security hold. I asked them if i should worry (my mistake) and they said that there was no appaent problem. The next day the said that my account was overdrawn???? its a prepaid card. I checked my online bal. and found out some charges on my card from 1500 miles from my house that day. I called and reported the fraud boy is this a mess.
My paycheck (used to ) go on the card and they said sorry they shut down my accout. I would get a new card in 10 working days. (what does that mean).After talking to several different people on the phone over seval times ( usally a half hour on hold per call) they said that the would get intouch with me on the investigation and see if I could recomp. my missing funds. ???? Note I dont use this card at all online. The said the investigation would start after I jumped through seval different hoops but my next deposit would also be debited the amount my accout was in the hole?
(What I have to pay someone to steal my money and the company would reimburse me if they determined it was fraud.) dont get this card. I have a prepaid card form a big box store that i had a problem with (Wa$-*&^% if you know what i mean) and when my card went missing the replaced it in 3 days. NOT working days. Good luck if you have a emerald card and you get ripped off. I let you know if I get any money back and how long it takes.
This report was posted on Ripoff Report on 01/17/2014 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/hr-block-emerald-card/rapid-city-Select-StateProvince-57701/hr-block-emerald-card-emerald-card-hacked-and-they-know-about-it-rapid-city-south-dakota-1116237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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