UNFAIR CREDIT PRACTICES OF HRS USA (Roomstore & Best Buy) SCAM *Rebuttal roomstore manager

I have seen alot fo these complaints for retailers on here. I think people should hold the credit company more at fault than the retailers. I almost got taken by household myself. They waited to cash my check, that was sent in 14 days prior, till the day after the 6 months no intrest ended. I did get them to take away this amount and hlep no ill feelings toward best buy. As for the payments on multiple purchases, sadly this is a credit card pratice and should not affet your feelings of the retailer. I called discover the other day because i am making a $4,000 purchase that i'd rether pay off in 6 months. They offered me 2.9% on all new purchases for 6 months (i thought this was great). The problem came about when i asked about the $600 college bill i put on there a few days previous at 13%. My work wil not reimburse me for this money till the class is over. Well in using the 2.9% intrest rate all payments made will go to that purchase and not the 13%. So granted the retialer may have been able to explain it better, but most complaints i see are better suited for way credit card compaines sucker you, not the retailers. Also when bashing a store keep in mind you would have ran into the same problem if you used any credit card in your wallet.

I have purchase numerous grouped pieces of furniture from the Roomstore and within a 6-mos period and paid out at the end of the promotional period. .

I am fortunate that my experiences have been good.

This is a fact the interests does accrue near the 12 or 24 month date. Pay close attention to the purchases that are made within a short amount of time.

They add the balance together on the invoice But, on the monthly statement it is itemized to the pruchase and promotional date.

This is where the problem comes in. Payments are not deducted from the different balances.

So, you must post on the check where the monies should be deducted. (you can say within one account number there are sub accounts-these are the numerous purchases that are done with balances and different contracts that were signed)So, I can see where this could become a problem.

Thank you for you time.

They filed the following rebuttal to the above Rip-Off Report:

Their email: Roomstore@aol.com
Their name: Steve Sinclair

Their relationship to the company: Advocate

Rebuttal:
As a RoomStore manager, all of our interest free promotions are explained to the customer, and we place a sticker (which must be initialed by the customer) on each invoice which states the ending date of the promotion, and that interest accrues during the period and must be paid off by that date. I have had very few complaints, especially after showing the customer their initials. Moral of the story... Make sure you read what you are signing, and ask questions if you don't understand.