- Report: #1125383
Report - Rebuttal - Arbitrate
Complaint Review: HSBC beneficial
HSBC beneficialP.O. Box 1231 Brandon, Florida USA
HSBC beneficial This company Beneficial originally went out of business without telling its customers and then 2 years ago they moved up to two payments or more they can't recollect to the end of my mortgage without permission from me. We were able to pay up our mortgage two months ahead last spring so when we recieved the bill in June we were asked to pay 200 dollars more a month and when I asked why they said because we had to make up the esgrow payments. Brandon Florida
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Beneficial was bought out by HSBC several years ago and no notice to its mortgage holders but a week after it happened.
We paid our mortgage two months ahead last year and were told that next payment was due in June. When ready to pay them noticed payment increase and we have a fixed percentage rate. Conversation with the company they said we owed more in escgrow.
After research with town and mortgage company( several months) we were told that HSBC moved some payments to the end of our mortgage and that was why the amount went up 200 dollars more a month. I am not sure how this could possibly be legal without us recieving any information on the change. Let alone our approval.
This report was posted on Ripoff Report on 02/21/2014 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/HSBC-beneficial/Brandon-Florida-33509/HSBC-beneficial-This-company-Beneficial-originally-went-out-of-business-without-telling-i-1125383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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