• Report: #953635

Complaint Review: http://cassavashop.com/

  • Submitted: Wed, October 10, 2012
  • Updated: Tue, October 16, 2012

  • Reported By: Concerned — United States of America
http://cassavashop.com/
Internet United States of America

cassavashop.com/ SamanthaVV, Samantha Van Vleet, cassavashop.com/, Cassava Shop Cassavashop.com toxic effects on my body, Cassavashop.com toxic cyanide, Internet

*Consumer Comment: I Know Samantha

*General Comment: well look.

*REBUTTAL Owner of company: I really would like to help

*Author of original report: Reasoning

*General Comment: If this were me

*REBUTTAL Owner of company: Suspicious

*REBUTTAL Owner of company: How many wrongs make a right?

*REBUTTAL Owner of company: I have tried to help

*Author of original report: Idiots

*REBUTTAL Owner of company: Libel

*REBUTTAL Owner of company: How many wrongs make a right?

*Author of original report: This isn't Samanthas first time on rip off report

*Author of original report: Perfect example!

*General Comment: Suspiscious

*REBUTTAL Owner of company: Certified herbalist

*REBUTTAL Owner of company: concerned about validity of claims

*Author of original report: Liar.

*REBUTTAL Owner of company: Inaccurate information on preparation

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Summary:
 Samantha Van Vleet decides to buy Cassava root from China.
Samantha grinds up raw Cassava root, improperly removing toxic cyanide from Cassava root.
Encapsulates Cassava root in its rawest form available as capsules
Opens http://cassavashop.com/ marketing that Cassava root can help you conceive twins

January 2012, after taking Samantha Van Vleets pills at recommended dosage following precise directions on bottle I begin to feel sick
six months later I go to the emergency room with organ failure.
I now have pancreatic failure from cyanide poisoning.
Doctor asks details about what I take daily
Doctor explains to me that improperly cooked or raw Cassava root such as from http://cassavashop.com/
can cause infertility, cyanide poisoning, and now I have a debilitating,
irreversible paralytic disorder from consuming Samantha Van Vleets Cassava capsules

Cassava leaves contain more cyanide than do the plants roots. Samantha Van Vleet must be forced to remove product from shelf or continue to sicken women trying to conceive. Samanthas low quality Cassava contains equal parts of leaf and root, thus containing a lot of cyanide.

Cassava is the third-most important food source in tropical countries, but it has one major problem: The roots and leaves
of poorly processed cassava plants contain a substance that, when eaten, can trigger the production of cyanide.

Cassava is a hardy plant it can remain in the ground for up to two years and needs relatively little water to survive. Its the
key source of carbohydrates for subsistence farmers in Africa. But an unprocessed cassava plant contains potentially toxic levels of a cyanogen called linamarin.

The proper processing of cassava drying, soaking in water, rinsing or baking effectively reduces cassavas linamarin content. But, shortcut processing techniques to try to keep product as raw as possible, which are frequently used when producing Cassava root for the purpose of conception, can yield toxic food products.

Samantha Van Vleet is producing Cassava root capsules at home and not in the proper environment.

Samantha is not an herbalist, she is a nobody mother of three that decided she could make money off of other peoples misfortune! All she needed was a reliable cheap source of Cassava root and a food workers card.

While cassava roots contain less than 10 percent of the linamarin level found in cassava leaves, its the long-term exposure to cyanide that presents a threat to humans.

Linamarin is converted to cyanide when eaten. Repeated exposure of low doses of cyanide over time can lead to health problems.

DO NOT BUY CASSAVA ROOT FROM SAMANTHA VAN VLEET, SAMANTHAVV, CASSAVAROOT.COM

ONLY BUY CASSAVA ROOT FROM CERTIFIED HERBALISTS

This report was posted on Ripoff Report on 10/10/2012 06:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/httpcassavashopcom/internet/cassavashopcom-SamanthaVV-Samantha-Van-Vleet-cassavashopcom-Cassava-Shop-Cassavasho-953635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
5Author 4Consumer 9Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I Know Samantha

AUTHOR: Truth - (United States of America)

Let me start off by saying that when it comes to trying to conceive, healthy nurturing, and natural parenting Samantha is the woman to go to.

I have known her for about ten years and we no longer get along by any means.

So this is not someone posting on her behalf, or someone with a vendetta.

If Samanthas product were to cause harm to children, Samantha would never sell it.

In the years I have known Samantha, she has always been against buying out of country product, especially from China.

Samantha is certified and has gone to school. Shes not some ignorant idiot that wanted to make cash. The picture you have painted is of someone desperate to make some spare cash. This is not the case at all.

Samantha made this product to help others. She would be proud to say that her product helped someone.

What Samantha failed to mention is the fact that she recently rejoined a mothering forum, and members began to attack her about her Cassava root shop. Obviously someone from babycenter had a vendetta.

Fact: Cassava root is consumed in third world countries, often ripped from the ground and consumed after being cooked on a fire. These people consume Cassava on a daily basis. The risk of toxicity or poisoning is very very low.

Also, the previous ripoff report that was made about Samantha seen here http://www.ripoffreport.com/blabber-mouth/glitterveins/glitterveins-com-cuddlebugc-aaq34.htm can not be used against her. The truth is, I was a scorned friend and I made that ripoff report entirely from fabricated stories.

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#2 General Comment

well look.

AUTHOR: Susy - (United States of America)

She's trying to help you now. So why not let her? If you can prove you bought her product and it caused this, I'm sure she'll stop selling... But you wont. Because you're lying.
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#3 REBUTTAL Owner of company

I really would like to help

AUTHOR: CassavaShop - (United States of America)

I really would like to help you and clear up all of this confusion, but again, I cannot do this without your name, transaction ID or the email you used when purchasing the product. You can look up this number on Etsy's website after logging into your account, or through PayPal. I am not sure about how long Etsy saves records, but I know PayPal stores them for years and since that is the only payment method we accept, and your transaction number will be in your paypal account.
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#4 Author of original report

Reasoning

AUTHOR: Concerned - (United States of America)

How did I know who your husband is? I googled Samantha Van Vleet Dan. I found his myspace, it says he is married to you. It wasnt very hard. You just want to pretend I know you or hate you.
Once again, proving you dont care about the harm to my body, only the hard to your business.
you've lied about dates, when your store opened, and you lied saying you never sold any to me.
you've demanded a transaction id. why would i still have that?? not everybody that buys stuff expects to have to save the transaction information because of damages to their body.

and why didnt I sue? because on her website it states that she can not be held accountable. therefore, i bought this product knowing that I can not sue her.

She has jumped through every loop hole and lied out of her a**.

Samantha Joanne van vleet, you are one sick sick sick piece of sh*t
So is your husband, Daniel Hobart Van Vleet, and so are all of your friends that are defending you.

I REPEAT, DO NOT BUY FROM CASSAVASHOP OR SAMANTHA VAN VLEET SAMANTHAVV

SHE DOES NOT CARE ABOUT ANYTHING BUT MONEY.
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#5 General Comment

If this were me

AUTHOR: Susy - (United States of America)

If I had organ failure from a product I consumed, I'd IMMEDIATELY complain to the company, demand retribution, sue them if necessary. I wouldn't go on some vague complaint site and whine about my problems in a place the business owner might not even see.

Your story has so many holes. Try not to break the law next time you have a vendetta against someone.
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#6 REBUTTAL Owner of company

Suspicious

AUTHOR: CassavaShop - (United States of America)

Just out of curiosity, how would you know that Dan is my husband if you claim to not know me? I never mentioned that Dan was my husband, nor did he mention that I was his wife. This information is not available on our shop website either.
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#7 REBUTTAL Owner of company

How many wrongs make a right?

AUTHOR: dan - (United States of America)

Here are a list of things wrong with the complaint:

1. Our cassava is grown in the United States, we do not buy product from China, as it would be immensely more expensive to ship and go through customs.

Our cassava is handled to the maximum levels of care, we do not take any ONE precaution, but EVERY precaution in the industry to remove risk of cyanide precursors.

Cassava root in its rawest form would ruin capsules, so this is simply impossible.


"Opens http://cassavashop.com/ marketing that Cassava root can help you conceive twins" -is true! But the site was started in May of 2012, making the next accusation impossible.

"January 2012, after taking Samantha Van Vleets pills at recommended
dosage following precise directions on bottle I begin to feel sick six months later I go to the emergency room with organ failure." So, who, if anyone, she got cassava from, could not possibly have been Cassava Shop. On top of that, how vague is "organ failure"?

"Doctor explains to me that improperly cooked or raw Cassava root such as from http://cassavashop.com/ can cause infertility, cyanide poisoning, and now I have a debilitating, irreversible paralytic disorder from consuming Samantha Van Vleets Cassava capsules" It is true that improper handling of cassava can lead to cyanide poisoning, but it takes time, and over time you would notice the issues arising. If taking our supplements and following the label, you would not have continued taking them if you had any signs of cyanide poisoning.

"Cassava leaves contain more cyanide than do the plants roots. Samantha Van Vleet must be forced to remove product from shelf or continue to sicken women trying to conceive. Samanthas low quality Cassava contains equal parts of leaf and root, thus containing a lot of cyanide." We do not use cassava leaves, we buy the root by itself, nobody harvests the leaves anyways!

"Cassava is the third-most important food source in tropical countries, but it has one major problem: The roots and leaves of poorly processed cassava plants contain a substance that, when eaten, can trigger the production of cyanide." <- True!

"Cassava is a hardy plant it can remain in the ground for up to two years and needs relatively little water to survive. Its the key source of carbohydrates for subsistence farmers in Africa. But an unprocessed cassava plant contains potentially toxic levels of a cyanogen called linamarin." <- True!

"The proper processing of cassava drying, soaking in water, rinsing or baking effectively reduces cassavas linamarin content. But, shortcut processing techniques to try to keep product as raw as possible," <- True! "which are frequently used when producing Cassava root for the purpose of conception, can yield toxic food products." <-Who? Source?

"Samantha is not an herbalist, she is a nobody mother of three that decided she could make money off of other peoples misfortune! All she needed was a reliable cheap source of Cassava root and a food workers card." <- This is a pointless statement. Samantha is just one cog in the gear that is Cassava Shop, and there are so many things wrong with this statement, Samantha is one of the United States' most respected authors on pregnancy, childbirth, and parenting; she IS a mother of three, but if she was making money off of others' misfortune, I would think that at least one of her 100s of satisfied customers would have contacted the company with issues regarding the product.

"While cassava roots contain less than 10 percent of the linamarin level found in cassava leaves, its the long-term exposure to cyanide that presents a threat to humans." <- This is why it would take time to get to the level of cyanide that would make someone sick, and would give someone lots of notice before they got substantially ill to quit our product, and contact us.

"Linamarin is converted to cyanide when eaten. Repeated exposure of low doses of cyanide over time can lead to health problems." <-True.

"ONLY BUY CASSAVA ROOT FROM CERTIFIED HERBALISTS" <- No such thing.

In conclusion: The list of complaints against cassavashop are actually reasons people BUY cassava from Cassavashop.com, because we take such good care of our product and our customers. The allegations are libelous, because they are untrue.
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#8 REBUTTAL Owner of company

I have tried to help

AUTHOR: CassavaShop - (United States of America)

I have offered to help, but can't do so without your name, email or transaction ID. You claim to have purchased our product, before our business even started, making your story very difficult to believe, but I'll give you the benefit of the doubt if you can get one of those prices of information to me.

Again, I would like to help, but I need either your name, the email you used when making the purchase, or the transaction ID.
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#9 Author of original report

Idiots

AUTHOR: Concerned - (United States of America)

The way your husband, Dan, constantly defends things is ridiculous. < True

You are not a well respected publisher... you joined a website anybody can join for free. you make a few bucks here and there on it. you've made a lot of article views, but then again you've been there since 2009. < True

http://contributor.yahoo.com/user/700813/samantha_van_vleet.html Anybody can join this and upload as many articles as they wish.

You dont even care that I was damaged by your product. You'd rather fight me to the end and claim I'm a liar and get not only your friends, but now your own husband to attack me.

You probably would have been better off not defending it, because all you did was make yourself look immature, in defense mode, and unprofessional.
good job!
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#10 REBUTTAL Owner of company

Libel

AUTHOR: CassavaShop - (United States of America)

I have not emailed or called this customer, as I do not even know which customer she is! I have had hundreds of orders, and unfortunately, I do not believe this person has ever ordered from me, as she claims to have purchased from me in January. My products were not listed on etsy in January, nor did I ever sell a single bottle of the supplements on etsy. All of this is easily verified by visiting my etsy profile and clicking "sales." By doing so you'll see that e only sale I have ever made on etsy was for a baby carrier pattern.

Additionally, I did not make my first sale until March 23rd, 2012, privately through a forum. The website www.cassavashop.com was not running until May of 2012, making her claims impossible. There is no way you purchased your cassava from our business.

I'm truly sorry that you are ill, but it's simply not possible that it was from our company's product. I would like to help you in whatever way I can, but until you provide either your name, email or your transaction ID, then there is no way for me to verify your purchase. I am willing to help in whatever way I can, but without that information, there is nothing I can do.
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#11 REBUTTAL Owner of company

How many wrongs make a right?

AUTHOR: dan - (United States of America)

Here are a list of things wrong with the complaint:

1. Our cassava is grown in the United States, we do not buy product from China, as it would be immensely more expensive to ship and go through customs.

Our cassava is handled to the maximum levels of care, we do not take any ONE precaution, but EVERY precaution in the industry to remove risk of cyanide precursors.

Cassava root in its rawest form would ruin capsules, so this is simply impossible.

"Opens http://cassavashop.com/ marketing that Cassava root can help you conceive twins" -is true! But the site was started in May of 2012, making the next accusation impossible.

"January 2012, after taking Samantha Van Vleets pills at recommended dosage following precise directions on bottle I begin to feel sick six months later I go to the emergency room with organ failure." So, who, if anyone, she got cassava from, could not possibly have been Cassava Shop. On top of that, how vague is "organ failure"?

"Doctor explains to me that improperly cooked or raw Cassava root such as from http://cassavashop.com/ can cause infertility, cyanide poisoning, and now I have a debilitating, irreversible paralytic disorder from consuming Samantha Van Vleets Cassava capsules" It is true that improper handling of cassava can lead to cyanide poisoning, but it takes time, and over time you would notice the issues arising. If taking our supplements and following the label, you would not have continued taking them if you had any signs of cyanide poisoning.

"Cassava leaves contain more cyanide than do the plants roots. Samantha Van Vleet must be forced to remove product from shelf or continue to sicken women trying to conceive. Samanthas low quality Cassava contains equal parts of leaf and root, thus containing a lot of cyanide."
We do not use cassava leaves, we buy the root by itself, nobody harvests the leaves anyways!

"Cassava is the third-most important food source in tropical countries, but it has one major problem: The roots and leaves of poorly processed cassava plants contain a substance that, when eaten, can trigger the production of cyanide." <- True!

"Cassava is a hardy plant it can remain in the ground for up to two years and needs relatively little water to survive. Its the key source of carbohydrates for subsistence farmers in Africa. But an unprocessed cassava plant contains potentially toxic levels of a cyanogen called linamarin." <- True!

"The proper processing of cassava drying, soaking in water, rinsing or baking effectively reduces cassavas linamarin content. But, shortcut processing techniques to try to keep product as raw as possible," <- True! "which are frequently used when producing Cassava root for the purpose of conception, can yield toxic food products." <-Who? Source?

"Samantha is not an herbalist, she is a nobody mother of three that decided she could make money off of other peoples misfortune! All she needed was a reliable cheap source of Cassava root and a food workers card." <- This is a pointless statement. Samantha is just one cog in the gear that is Cassava Shop, and there are so many things wrong with this statement, Samantha is one of the United States' most respected authors on pregnancy, childbirth, and parenting; she IS a mother of three, but if she was making money off of others' misfortune, I would think that at least one of her 100s of satisfied customers would have contacted the company with issues regarding the product.

"While cassava roots contain less than 10 percent of the linamarin level found in cassava leaves, its the long-term exposure to cyanide that presents a threat to humans." <- This is why it would take time to get to the level of cyanide that would make someone sick, and would give someone lots of notice before they got substantially ill to quit our product, and contact us.

"Linamarin is converted to cyanide when eaten. Repeated exposure of low doses of cyanide over time can lead to health problems." <-True.

"ONLY BUY CASSAVA ROOT FROM CERTIFIED HERBALISTS" <- No such thing.

In conclusion: The list of complaints against cassavashop are actually reasons people BUY cassava from Cassavashop.com, because we take such good care of our product and our customers. The allegations are libelous, because they are untrue.
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#12 Author of original report

This isn't Samanthas first time on rip off report

AUTHOR: Concerned - (United States of America)

http://www.ripoffreport.com/blabber-mouth/glitterveins/glitterveins-com-cuddlebugc-aaq34.htm
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#13 Author of original report

Perfect example!

AUTHOR: Concerned - (United States of America)

This is a perfect example of Samantha Van Vleet attacking customers.
She does not care about the harm her product causes. All she cares about is money.

Samantha Van Vleet has now enlisted her friends to help protect her business.

why? because she is careless, knows that my statements are true, and is afraid of losing business.
She is now attacking me on multiple websites, my private email and my phone number that were only provided to her when I bought her product.


Threats of slander and legal actions..

Ripoff Report protects consumers first amendment right to free speech
Read all about it here
http://www.edmagedson.com/did-you-know/

PLEASE STOP HARASSING ME.
PLEASE STOP ENLISTING YOUR FRIENDS TO ATTACK ME AND DEFEND YOU.

YOU HAVE DAMAGED MY BODY. I DID NOTHING TO DESERVE THIS EXCEPT FOR TELL THE TRUTH.

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#14 General Comment

Suspiscious

AUTHOR: Susy - (United States of America)

If you know the seller personally, why wouldn't you buy from her directly, instead of going through etsy and paying fees, etc? It sounds like you have a personal issue with the seller and are trying to slander her business. You could be sued for damages or go to jail.
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#15 REBUTTAL Owner of company

Certified herbalist

AUTHOR: CassavaShop - (United States of America)

I would also like to point out that there is no official certification process for an herbalist. There is no regulatory board in existence within the United States.

If you believe you were harmed by my company's product, why didn't you bring the concerns you had to the company?
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#16 REBUTTAL Owner of company

concerned about validity of claims

AUTHOR: CassavaShop - (United States of America)

Please provide a transaction ID. I really would like to help you, but can't do so without the details of your purchase. I am very concerned about your allegations, considering I did not have the cassava listed on etsy six months ago and have never sold any through etsy, which is easily verified by viewing my etat profile and clicking "sales."
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#17 Author of original report

Liar.

AUTHOR: Concerned - (United States of America)

That is not true at all.
Cassava root is a yam like tubular that must be used quickly because within 12 hours product spoils, turning mushy and rancid.
When refrigerating cassava root, cyanide levels increase.
Your cassava root website states that you use peels and yam. which means the cyanide level is high. the peels are toxic. even if you were making it fresh, you are not a professional. you are not an herbalist.
you are a whackjob mom of four kids that wanted a quick way to make money.

I bought Cassava root from your etsy website. http://www.etsy.com/people/samanthavv

I am not out to destroy your company. I am not someone that knows you. I am not someone with a vendetta.

I am a customer harmed by your improper handling of cassava root.
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#18 REBUTTAL Owner of company

Inaccurate information on preparation

AUTHOR: CassavaShop - (United States of America)

I am so sorry for your illness, however, I can guarantee your illness was not caused by our product. Our processing methods are nothing like you describe and we are well aware of the dangers of improperly prepared cassava. I can assure you, all cassava we use is thinly sliced, soaked overnight, boiled for two hours, then dehydrated, effectively removing all dangers of consumption. Our cassava isn't from China either. Furthermore, the cassava we use is very low in those cyonogenic properties in the first place and would require you to eat several pounds raw before you would start to feel ill. There is not several pounds worth in a single bottle (or even a few bottles) of our product. Additionally, we have had customers hire independent labs to test our product and all levels were found to be safe.

I have a suspicion that this report is not true, and is instead a personal attack from someone with a personal vendetta against me who is just hoping to harm my business. You stated that you purchased cassava from me. Please, provide the PayPal transaction ID for your purchase to verify that you did indeed purchase cassava from us.

Again, I am so sorry for your illness, buti can assure you, it was not our product.
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