- Report: #1111236
Report - Rebuttal - Arbitrate
Complaint Review: http://www.unlock-code-world.com/
http://www.unlock-code-world.com/Online Internet USA
http://www.unlock-code-world.com/ Bogus cell phone unlocking company Internet
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Its a bogus cell unlock company. They offer low price for unlocking cell phones. They will send automated order number and accepts pay pal money. They will wait for 24 hrs and then send another email asking to enter the same details with one more query when the phone was purchased and where. next day they will send an email saying they will not be able to unlock and send the money back. But they dont send the money back. This is my second time same thing happened.
They did not send the money back even after 3 months.
---------- Forwarded message ----------
From: Jay - TheUnlockShack <firstname.lastname@example.org>
Date: Fri, Dec 27, 2013 at 2:47 AM
Subject: Re: Your TheUnlockShack.com Order TUS2XMUTHM
To: Kiran j <XXXX@gmail.com>
Your refund has now been processed and will show on your next statement.
Quoting Kiran j <XXXXX@gmail.com>:
I dont see a refund on this. Could you please help me cross checking?
On Fri, Sep 20, 2013 at 4:46 AM, Jay - TheUnlockShack <
Dear Kiran J,
Sorry I have been unable to generate the correct unlock code for your
mobile. There are so many mobile out there sometimes the firmware on
certain versions mean I can't generate the code.
I have sent your details over the accounts team who will send you a
refund. Although normally quicker please allow up to 7 days for the refund
to get back into your account.
Once again I apologise for not being able to get the correct code for your
mobile. Your only option may be your network operator or a local shop who
can unlock via a cable.
Email That I got
Dear Kiran J,
Thank you for your order to unlock your Nokia, lumia XXX. IMEI: XXXXXX Network: T-Mobile
Your order id is: XXXXX, please note this and quote it in any correspondence to us.
A member of our unlock team is currently calculating your unlock code and will contact you by email at the address you provided XXXXX@gmail.com within 24 hours.
If you have not received anything within this timescale please check your junk/spam mail or contact us.
2. Second email
Hi Kiran J,
I'm Ethan from Unlock Code World. I will be manually calculating a code to unlock your mobile as the system was not able to do it automatically.
It will take me about 24 hours to generate the code but for your particular handset I need you to confirm some details of the handset first to help me calculate the correct unlock code. Can you please visit this link and fill in the details.
Once you have clicked the above link and submitted this information I will get back to you within 24 hours.
3. 3rd email
Dear Kiran J,
Sorry I have been unable to generate the correct unlock code for your mobile. There are so many mobile out there sometimes the firmware on certain versions mean I can't generate the code.
I have sent your details over the accounts team who will send you a refund. Although normally quicker please allow up to 5 days for the refund to get back into your account.
Once again I apologise for not being able to get the correct code for your mobile. Your only option may be your network operator or a local shop who can unlock via a cable.
This report was posted on Ripoff Report on 12/28/2013 08:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/httpwwwunlock-code-worldcom/internet/httpwwwunlock-code-worldcom-Bogus-cell-phone-unlocking-companynbsp-Internet-1111236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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