• Report: #556530

Complaint Review: hughesnet sattelite

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  • Submitted: Mon, January 18, 2010
  • Updated: Mon, January 18, 2010

  • Reported By: James — santa anna Texas United States of America
hughesnet sattelite
Internet United States of America

hughesnet sattelite myhughesnet.com,hughesnet fail to disclose usage limit until after you have been shut down for 24 hours Internet

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I was looking for an internet provider and looking up providers,I was lured in by hughes net satelite services,where they promised faster speeds than most,and reliable services.The gentelman that I spoke with told me that I only needed to pay for the service but that I would get $100 dollars back from a money back mail in rebate I ended up paying about $193 dollars for the service and found out once my dish had been installed that I needed to download the mail in rebate but that I have to send with it my first two billing cycles with it,anyway I get my service and am surfing away when all of the sudden my internet connection starts loading slower than dial up,I call hughes net thinking that there having problems with the service and am told that their is a usage limit of 200MB,I am not computor savvy at all and have no idea what a MB is until I start checking out complaints against this company wich are numerous,My service is really not any faster than most if at all I was paying $70 a month for the 200Mb but upgraded to the 300Mb for $10 dollars more but come to find out it doesn't take much to hit that also,After reading the complaints that I have read I want out but do not want to pay the fee that is imposed for early termination so I guess that I am stuck with this shitty ass service for now unless someone files a class action suit against hughes,I mean the guy told me that hughes net has 16 satelites that they not only provide service for common folk like me but also the military and big corps.GOD DO I HOPE THAT THEIR SERVICE IS BETTER THAT MINE

This report was posted on Ripoff Report on 01/18/2010 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/hughesnet-sattelite/internet/hughesnet-sattelite-myhughesnetcomhughesnet-fail-to-disclose-usage-limit-until-after-you-556530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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