• Report: #1143659

Complaint Review: hughesnet

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  • Submitted: Fri, May 02, 2014
  • Updated: Fri, May 02, 2014

  • Reported By: eric — beverly hills California
hughesnet
Internet USA

hughesnet BIGGEST SCAMMERS EVER!!! Internet

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You guys are the WORST SERVICE I've ever had. I don't even know where to begin with you guys, seriously. I guess we can start with your first mistake, oh yeah week 1.  Your so called professionals came into my apt. complex and installed my dish and within 2 days I lost service completely..... I think I called like 2 or 3 times w/30 minutes of 'Troubleshooting' with one of your Techies to only confirm what I already knew, your service sucks..... This is after I wasn't told of a 2 yr. contract initially (devious losers).  I think it was a wk or 2 later you guys showed up to and it worked for like a month, month and a half tops.....
 
Followed by the internet going down again for about another month, followed up with multiple calls and horrible and more idiotic 30 min phone calls including 'Troubleshooting' with a Tech.Then a miracle took place and I was able to get an appt. and internet again with one of your techies (probably the only one worth anything). 
 
Then I moved in February in the same building on the same floor and lost connection again. At this point I was burnt out on wasting my time with you guys after I called your techies a couple of times and they never called me back on the window they set (surprise, surprise).  So I think I went w/out internet for about another 1 1/2 to 2 months because I was just better off using a neighbors wi-fi.
 
So you guys gave me a free month of service. Big woop. 3 months down, headache after headache. Who seriously has that kind of time to spend with your amateur techies on the phone??? All you guys gave me was a refund on the monthly fee you were ripping me off on to begin with.
 
So after about 6 months with about 2-3 months of actual service, I decided to pull the plug on your MICKEY MOUSE CORPORATION and now you're  trying to tell me I owe you $300 to cancel a contract that I was LIED INTO??? (I was told the contract was 12 months, and my bill would be $60 every month, you guys tried charging me $90 the first month with some Bull s**t upgrade! NICE.
 
Almost Forgot..... Upon cancelling my contract with you guys you informed me that I needed to take an antenna off the dish that your guy installed along with the rest of the equipment after I specifically told you I'd moved out and to contact the landlord to get access to the roof. Your guy put in on, he takes it off. End of story.
 
Well, I can tell you one thing. You will never see a penny from me regarding that $300 cancellation fee. I can't believe you're even allowed to operate in this country.... You're standards wouldn't hold up even in Congo.  And if you send me to collections I hope you guys have a lot of damage control..... I'm going to constantly slam you guys online for the crooks you are and nobody else gets taken like I have. Oh and by the way, it will never stop.
 
All the worst,

This report was posted on Ripoff Report on 05/02/2014 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/hughesnet/internet/hughesnet-BIGGEST-SCAMMERS-EVER-Internet-1143659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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