- Report: #1012765
Report - Rebuttal - Arbitrate
Complaint Review: hughesnet
hughesnet customer service does not exist unless willing to spend HOURS on hold Internet
I solved the problem after 3 weeks of miserable service by going with a different provider.
I was told that DISH had bought out hughesnet and would now be providing the service-I have had no problems with them--ever.
I hope that DISH exec's FIRE all of the hughesnet people who designed this blatant RIP OFF SCHEME-i.e. to give s***** service in attempt to sell their 'new-more expensive service.
I now have 10x the speed and can 'surf' all day for hardly any usage: whereas with the hughes net I had to be careful how much time I spent or I would exceed my 'daily limit'.
IF you are considering hughesnet for sattelite internet, I would suggest a smoky fire and a blanket--it will be quicker and much cheaper.
This report was posted on Ripoff Report on 02/12/2013 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/hughesnet/internet/hughesnet-customer-service-does-not-exist-unless-willing-to-spend-HOURS-on-hold-Internet-1012765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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