- Report: #844350
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet
HughesnetSaltillo, Mississippi United States of America
Hughesnet is ripoff. Slow speeds like dial up. Tech support will not return calls nor will any staff help you once they install the equipment. Saltillo, Mississippi
*Consumer Comment: So sorry you have "service" with Hughes Net....
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Tech support checked speed test and agreeded that it was extremely slow but was not able to diagnose the reason for slow speeds. They escalated this to advanced tech support, who was suppose to contact me within 48 hours with a remedy. No one called.
I have called numerous times, they put me on hold for advanced tech support for 30 minutes to an hour. No one picks up. I call back and the same thing happens again with no one that will address my problem.
I have dial up speed for $89.00 a month! This is a total ripoff. No service and no one seems to have an answer. I now will have to pay for yet another installation fee.
Whatever u do, Do not contact Hugesnet for high speed Internet . Their is no service support and it is far from high speed. It is now Friday night and I still have not got service from tech support and I still have dial up slow speed.
This report was posted on Ripoff Report on 02/24/2012 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet/Saltillo-Mississippi-38866/Hughesnet-is-ripoff-Slow-speeds-like-dial-up-Tech-support-will-not-return-calls-nor-will-844350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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