I joined Humana, with the knowledge that I would be able to visit any dentist with my plan and the guy listed off array of dentist in my area and also told me the hours of the dentist office I picked were fixable for my needs, Such as the dentist was open every other weekend. I only paid 20 a month for the insurance I had before I moved to Texas and I figure 16 bucks wasnt bad for dental insurance. I was very wrong!!! Humana lies and lies some more. I paid 50 bucks or maybe a few dollars less to start this service.
I called the dentist to make an appointment and they are only open on Mondays (which wouldnt be a major deal, but they didnt have an opening for 3 months). Then when I called to inform Humana of the lies I was told, they informed me that I could drive 3 hours away to see a dentist and when I asked the lady if she would do that and she stated If I needed to see one yes. I told her she was lying and she later agreed she wouldnt. Its not the money spent, I mean yes 50 bucks could go for other items, but its the principle of the matter.
So, checked my mail and they sent me a check for 15.99. I did not pay them 15.99 I paid about 50 bucks and I didnt lie to them about the insurance and I called them as soon as I found out about this matter. I want my money back, cheating and lying are never okay and to lie to millions of people about services you do not offer is a horrible thing and this is what is wrong with our country. So, I will not be cashing the check they sent me. I want to be paid in full as they did not live up to the agreement I was sold and they lied after the fact. Anyone out there looking for insurance do yourself a favor and avoid these scumbag cheating liars.