- Report: #25319
Report - Rebuttal - Arbitrate
Complaint Review: HURLEY STATE BANK - GOODYEAR
HURLEY STATE BANK - GOODYEARP. O. Box 7004 Sioux Falls, South Dakota U.S.A.
HURLEY STATE BANK - GOODYEAR NASTY CUSTOMER SERVICE REPS abused & mistreated Sioux Falls South Dakota
*Consumer Suggestion: Diana dont pay them a dime, Just wait it out....
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I was willing to make payments, but Goodyear sent it to collections with Hurley State Bank. I started to receive letters and phone calls from a rep at Hurley. I requested a payment plan.
Originally, they were willing to set up a payment plan and we started that. Then one month, I was not able to meet the payment for that month.
When I called and left a message for the rep, I believe Eric was his name, he never returned my call. Then after repeated attempts to request that we skip this one month, I was about to give up calling.
Then I received a phone message finally. I returned the call, was yelled at by him for not making my payment. Yet when I mentioned that he did not return my many calls for a long time, he yelled at me even more for not making my payment and called me irresponsible.
He then hung up on me. I called back and he yelled at me again and very bluntly told me to never call him again. He was going to send my account to an attorney and I would have to deal with a lawsuit to collect the money from me. He then hung up on me again.
I tried to call again, but the person who answered the phone told me that my rep was not available. I realize that this happened 3 years ago, but this is the first time that I have found something on the internet that shows that I am not the only person that Hurley State Bank has abused and mistreated. I just wanted to share this with everyone else who has had this same bad experience with them.
still am trying to pay off this account, but I can't seem to get in touch with anyone at Hurley. I want to pay off my debt in order to get my great credit rating back. I will never have anything to do with this company again at all if I can help it!!
Grosse Pointe Park, Michigan
This report was posted on Ripoff Report on 07/25/2002 06:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/HURLEY-STATE-BANK-GOODYEAR/Sioux-Falls-South-Dakota-57117/HURLEY-STATE-BANK-GOODYEAR-NASTY-CUSTOMER-SERVICE-REPS-abused-mistreated-Sioux-Falls-S-25319. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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