Report: #575944

Complaint Review: Husky Power Washer - Home Depot - Salisbury Maryland

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Ripoff Report is Xcentric Ventures

Submitted: Mon, March 01, 2010
Updated: Tue, May 18, 2010
Reported By: Jan — Salisbury Maryland United States of America

Author Not Confirmed

Why?

Husky Power Washer - Home Depot N Salisbury Blvd Salisbury, Maryland United States of America

Phone:
Web:
Category:

Husky Power Washer - Home Depot Husky Power Washer - Home Depot Salisbury, Maryland

*UPDATE Employee: Warranteed Parts Good

*UPDATE Employee: Concerning Your H1600 Pressure Washer.

*Author of original report: Same Parts

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First I had a 1400 that broke after 4 uses, plastic part inside the manifold cracked.

After fighting with FNA (their warranty group) for months, I took it back to Home Depot in pieces, they traded up for a 1600, which also broke after 4-5 uses, again different plastic part inside manifold broke rendering it useless. Again it took a month to get the part I needed, under warranty.

Cheap inferior parts are used, this product is a waste of money.

On a funny note, when I was house hunting, looking at a vacant home, the home owner left his husky power washer behind... that should have been my first clue.

This report was posted on Ripoff Report on 03/01/2010 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/husky-power-washer-home-depot/salisbury-maryland-21801/husky-power-washer-home-depot-husky-power-washer-home-depot-salisbury-maryland-575944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:

1Author

2Consumer

0Employee/Owner

#3 UPDATE Employee

Warranteed Parts Good

AUTHOR: Customer Service Manager - (U.S.A.)

SUBMITTED: Tuesday, May 18, 2010

POSTED: Tuesday, May 18, 2010

I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issues you experienced with a part for your H1600 power washer.

Please contact us at 888-550-1606 or cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

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#2 UPDATE Employee

Concerning Your H1600 Pressure Washer.

AUTHOR: Customer Service Manager - (U.S.A.)

SUBMITTED: Wednesday, March 24, 2010

POSTED: Wednesday, March 24, 2010

Greetings Valued Customer,

I am a Customer Service Representative at the Husky Power Washer Company.

Please accept my apology for the issue you experienced with your H 1600 pressure washer.

Please contact us at 888.550.1606 or cservice@fna-group.com or at www.huskypowerwasher.com.

Please reference posting # NE03241002.

When you make contact and we will resolve this issue to your full satisfaction.

Thank you.

Husky Customer Care Team.

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#1 Author of original report

Same Parts

AUTHOR: Jan - (United States of America)

SUBMITTED: Monday, March 01, 2010

POSTED: Monday, March 01, 2010

I failed to mention - The reason the 1400 AND 1600 broke is because they have the same manifold part, therefore you are going to have the same problem.

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