ED Magedson – Founder
Husky4400 S Packers Ave Chicago, Illinois USA
Husky Edsal Manufacturing Great American failure Chicago Illinois
Edsal Manufacturing manufactures Husky products like model number MR482478W5, Husky 5-Shelf 48 in. W x 78 in. H x 24 in. D Silver Steel Storage Shelving Unit. When you open the box you are confronted with an orange flyer that reads "STOP: Please do not return to store" and you're led to believe that will handle all your concerns.
Here are a few concerns they have not handled:
Look at reviews for other Husky products and you'll see the same concerns I've laid out here. You will NOT get "lifetime warranty" support. Do not think for a second that if you need anything from Edsal that you'll get anything in response but rude customer service reps, a parts department that doesn't check their voicemail, and management that apparently doesn't care about their reputation.
Note to self: Never put a business in Chicago or New York. New Yorker's know their p*****. Chicago residents haven't figured it out yet but they're just as bad and the Edsal attitude proves that.
This report was posted on Ripoff Report on 02/18/2014 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Husky/Chicago-Illinois-60609/Husky-Edsal-Manufacturing-Great-American-failure-Chicago-Illinois-1124595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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