ED Magedson – Founder
Hydroderm Encore15820 Euclid Ave Chino, California USA
Hydroderm Encore Ordered "sample" for $4.97 and they charged me $79.00. I never received order and they sent out a new bottle but cancelled my account. Said 30 day refund was from original date of order which I never received. Very abusive and nasty CSR on phone. Said dont bother to return since we will not refund your money no matter what. Greatest ripoff company I ever encountered. Chino California
Ordered product and was charged full price instead of "sample" price of $4.97. Never got original product and they sent out another bottle. Called for a Return Authorization and nasty, rude and abusive CSR said 30 return policy was from date of original order that I had not received. Said don't bother returning because you will not receive a dime back.
Social media here I come.
This report was posted on Ripoff Report on 04/15/2014 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm-Encore/Chino-California-91708/Hydroderm-Encore-Ordered-sample-for-497-and-they-charged-me-7900-I-never-received-1139061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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