- Report: #1125524
Report - Rebuttal - Arbitrate
Complaint Review: Hydroderm
Hydroderm15820 Euclid Ave Chino, California USA
Hydroderm Hydroderm Encore Hydroderm offered a free trial with shipping and handeling I recieved the serum and eye serum 2-3-14 on 2-21-14 they charged my debit card $79.00. They refused to credit me until I sent the serums back. I did not see any information on the order that they would be billing me. Chino California
*Author of original report: Hydroderm Encore
*General Comment: You just didnt read...
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Hydroderm Encore offered a free trial for facial and eye serum with only shipping and handeling. I sent the shipping and handeling and I received the product 2-3-14. On 2-21-14 They charged my debit card $79.00 without my permission. When I contacted customer service they refused to credit my debit card until I sent the products back. I did not see any information that this would occur. I am a Senior Citizen and they took advantage of me. I spoke to Jeff and 2 others. they all refused to credit my account. I will send the products back but am wondering if they will deny receiving them. This is a scam and want others to know about it. Thank you, Theresa
This report was posted on Ripoff Report on 02/21/2014 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm/Chino-California-91708/Hydroderm-Hydroderm-Encore-Hydroderm-offered-a-free-trial-with-shipping-and-handeling-I-r-1125524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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