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Report: #785207

Complaint Review: Hypergoblin LLC - Internet Internet

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  • Reported By: Justin — Riverton Utah United States of America
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  • Hypergoblin LLC 63 E 11400 SO #140 Sandy, UT. 84070 Internet United States of America

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The owner and operator is a guy named Clint Talbot.  He will rip you off any chance he gets.  He took my money and ran.  I could not get a hold of him for months.  I have talked to other people about him and he has done the same to them.  He lives in Salt Lake City, Utah.  His so-called office is in Sandy, Utah, but it is just a PO Box.  Perhaps the only way to get a hold of him is stay at that PO until I see him!  You crook!  I want myy money back!  Small claims court will just be a waste of time.  I just hope people do not make the same mistake that I made!  Stay away from Mr. Clint Talbot! He is a fraud!  http://www.hypergoblin.com/.  His myspace is located at  http://www.myspace.com/147395731.  You can see a picture of him on myspace. 

This report was posted on Ripoff Report on 10/05/2011 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hypergoblin-llc/internet/hypergoblin-llc-clint-talbot-do-not-do-business-with-this-fraudulent-company-and-person-785207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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11Employee/Owner

#26 Consumer Comment

Seriously Yes!!!!!!!!!!! I agree with Clint and Robert.

AUTHOR: kojak - (USA)

POSTED: Tuesday, November 22, 2011

K I don't know Clint, Robert or anybody else in this post. I just wanna share my 2 cents. Not that it matters but neither does a few other peoples comments.

First the Justin person who posted this claim has not provided any evidence against Clint or hypergoblin.com. Clint has asked for it and it has not been provided. Plus he has not even commented anymore on this post.

In my eyes his claim against Clint is false. Just what I take from this.

Second, it was very wrong of Clint the CEO of hypergolbin.com to call Robert from Buffalo the things he called him. WRONG AND VERY CHILDISH!!! VERY CHILDISH!!! But in Clint's defense Robert starting bad mouthing him when he doesn't even know Clint or his company. I know he doesn't know him because he admits that in one of his posts.

You guys keep pointing out things that hypergoblin.com advertises. And Clint says he is only advertising what is advertised to him. WHAT IS ILLEGAL OR IMMORAL ABOUT THAT? I don't understand the claims from the USMC guy. He says Clint is immoral and shady. WHAT?!?! How is that possible?!?! All he is doing is advertising the products he sales. The USMC guy doesn't know what he is talking about.... He thinks because of his career and military status that he is better then everybody on the planet. Well news flash for ya. YOU ARE NOT BETTER THEN ANYBODY!!!!!!!! Go ARMY!!!!!! From your posts it shows that you have a huge mouth and you know how to use it.  That's what I take from it.

Clint admits to the BBB logo issue and he did not try and hide that from anybody. He admitted his faults to everybody and according to him he fixed it right away. People do make mistakes at least he admitted it. So why do people keep bringing it up?!?! That gets to me.

Also USMC guy you said you have huge problem with his claim of keeping the server safe and updated. If the company he resells for does everything that hypergoblin advertises on there site. What is the problem?!?! What is the problem!!!!!!! It may be misleading, but it is NOT IMMORAL OR ILLEGAL!!!!!! And I don't see how it makes him a shady person. So your posts and I agree with Clint on this are just your personal opinions. You working your mouth out via your keyboard!!!!!

I personally wouldn't care to host my sites with a reseller. I honestly don't think many people do care either. Hey I might even go to hypergoblin and have them host my websites. Because reseller or not the price is unbeatable. And if the services are good why go anywhere else.

Robert I think that you have good points and that maybe it was misleading. And that Clint should probably rewrite things so people like the USMC guy can keep his opinion to himself. But in my eyes nothing was illegal or immoral. And I don't think Clint is a shady person. I think the person who posts this claim maybe a little shady himself.

So I agree with Robert and Clint. NOT the USMC guy. I think he has no idea what he is talking about. I hope this helps.


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#25 Consumer Comment

100% Wind Power? Could be!

AUTHOR: Robert - (USA)

POSTED: Monday, November 21, 2011

It took some doing, but I did find some additional information.

If Hypergoblin is reselling for The Endurance International Group then they would be "100% wind power" and any website hosted by Hypergoblin would also be "100% wind power." The EIG does offset its electricity use by 200% and IS an EPA Green Power Partner!  http://www.epa.gov/greenpower/partners/index.htm#E  200% is quite an ecological statement, backed up with the purchase of RECs!  If anyone is interested, the going rate for an REC from Community Power equates to about 25 cents per KWh.

If you go to The EIG website, http://www.enduranceinternational.com/green/ , the EPA Green Power Partner mark HAS the required click through to the EPA site.  You can view TEIGs EPA profile at http://www.epa.gov/greenpower/partners/partners/enduranceinternationalgroup.htm

Additionally, if you click on the Community Power logo at http://www.enduranceinternational.com/green/ , it will click through to their wind certificate; http://www.enduranceinternational.com/green/EIG_CEI_Wind_Certificate.pdf

So, the question of the hour is "Does Hypergoblin resell for The Endurance Group?  I don't understand all the secrecy!  I suspect that they might, but some confirmation from Clint or a mention (click through) on the Hypergoblin website would be more than helpful dispell any doubt.  Throughout this RoR, Clint has not stated the name of the company he uses to provide the hosting service.

The fact that the EPA Green Partner Power mark on Hypergoblin.com does NOT (as yet) have the EPA required click through is an issue that I hope The EIG, EPA, , Community Power, and Hypergoblin can work out. 

Displaying this mark WITHOUT the required click through puts a cloud of suspicion over the displaying of this mark and Hypergoblin's claim to be using 100% wind power.  I believe it would also help if The EIG would LIST all of the hosting business names they or their resellers use.

The same lack of a click through on the Community Power logo also casts a cloud of suspicion.

It may have been premature of me to Clint in the same category as the infamous Robert Krutko.  For THAT, I apologize.  There are some other aspects to Clint's website that I believe are misleading (not intentionally perhaps, but misleading none the less) but those issues have nothing to do with the EPA Green Power Partner mark.

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#24 REBUTTAL Owner of company

Yes Seriously!

AUTHOR: HyperGoblin CEO - (USA)

POSTED: Monday, November 21, 2011

Yes Seriously. I can understand what your saying. And I should not of personally attacked anyone. That's my fault. And it was very stupid of me!!! But like you said above it is not illegal. You may think it's immoral but your one out of 1,000 who does. I just advertise to my clients what the company I resell for advertises to me. And I still don't see what's wrong with that. I honestly didn't think people cared that I am a reseller. So I didn't really even think about that. If I sent an email out to all my clients letting them know that we are a reseller. I guarantee not of them would cancel there service. Not one... Not to mention about 25% of my clients know that we resell. They don't care. They care about the price, service and guaranteed up time. Plus no other hosting reseller out there says that they are resellers. None of them.... So I guess that would make all resellers shady and immoral. Not just me. I'm not the only hosting reseller that doesn't state that they are resellers. I honestly wouldn't care at all to have my site hosted with a reseller. And lots of other people don't care either. So you can call me shady and a liar all you want. My position will not change. If I want to advertise to my clients what the company I resell for advertises to me then so be it. Will I approach it differently now? Yes I will!! But I still will advertise what the company I resell for advertises to me. I will word things differently and be more careful with how I phrase things. And to answer your question I don't think all people care to know that we are resellers. It may matter to some people to know this information. But the majority of people out there don't care. And that's the truth. I do run a web hosting company that does have clients. And from the looks of it all our clients love us. In the past 6 months we have not had 1 cancellation. And I guarantee I could tell all of them right now that we resell services and not of them would cancel there service. Why would they? We were reselling before they signed up and just them knowing that information wouldn't change the service and or package they are getting from us. So honestly why would they care. I could kinda understand if we were charging 100's of dollars a month. But we are NOT. Our unlimited hosting package is $2.99 a month or $35.00 a year. Why would anybody care? We can still guarantee the servers and the up time and the #1 rated control panel in the industry. They get all that for so cheap. Seriously if I was looking to host a site and found a host for this price. I would sign up and it wouldn't matter to me if they were a reseller. That's just me though. So I can agree some people may have a n issue with it. But from experience the majority of people don't care.

So you can call me shady and a liar. That's your opinion. Nothing more. And you don't even know me. You are basing this off of this post. Just so you know none of these people know me either. And Justin's claim whether you believe it or not is false. If he were telling the truth he would have a contract between me and him and he could post it to proof that we did business. But we did not do business. I don't even know him. And for Robert he was just putting in his opinion of us and I freaked out on him. Which was wrong and I can admit that. But that doesn't make me a liar or shady. And yes I post things on my website that is advertised to me. That doesn't make me a liar or shady person either. Because everything that's advertised is true. The servers are maintained and secure. The servers are green. The only thing that is not posted is that we are a reseller. THATS IT!!!! And we are not required by law to post that. Only if we are asked. And you say why should they have to ask? Well I don't know why they should have to ask. I didn't write the laws on reselling. Our federal government does. I guess they didn't feel it was necessary to post it. Only necessary to share this information if asked. The federal government wrote that law. NOT ME!!! So me and basically every other hosting company on the planet abide by that law. The law that was created by our government. If that's the law then why would I be the ONLY one required by YOU to post this information. It's not a legal requirement!! Which means I'm actually protected by law to either post or not post that information. It's only required by you............. So I guess that would make that federal government immoral right? I mean the federal government doesn't see the need to have to post reseller information on the website. Or even in our emails or conversations or on our fags page. Or even in our help center...

So it is just a matter of personal opinion. Some people may have a huge issue with hosting with a reseller company. And other people don't really care. Your someone who cares and I understand that. You are entitled to your opinion. But still what your saying is of personal opinion. Nothing more...

Now the mistakes I have made. I did put the BBB logo on my site. Because I was under the impression I could. I was wrong!!! I spoke with the BBB Utah and was told to take it down. So I did. They said no harm no foul. And I am working with them to get the ACTUAL accreditation. So I apologize to the consumers for that HUGE mistake. I hope they can forgive us for that.

Second I acted like a child and called Robert an idiot, moron and a dumb###. I was upset. I mean he some random person bad mouthing me when he doesn't even know me. Regardless of that I should of held my tongue.

That's all the mistakes I have made. I never ripped of this Justin person. I have never even done business with a Justin. Ever!!! I have NOT broken any laws. As you claimed your self. I am authorized by law and the company I resell for advertise there services to my clients. Regardless of what the services are. Now if some people out there think that it is immoral to advertise the services that are advertised to me to my clients because I am a reseller. That is there opinion and it is NOT the opinion of our federal government either. The laws on reselling that are written are followed by us to the T. We don't deviate from them at all. That's all I can say.

Thanks for all your input on this.


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#23 Consumer Comment

Seriously ??

AUTHOR: ExUSMC4063 - (United States of America)

POSTED: Sunday, November 20, 2011

Let me set you straight for a minute Clint.  I'm not the same person as Robert, Justin or any of these other posters on here.  I responded to the post b/c I felt like it was real childish & immature for a "supposed CEO" to launch personal attacks on someone just b/c they pointed out obvious lies on your website.  If you're going to call yourself a CEO, how about carrying yourself like one.  How about learning how to use the English language correctly.  Nothing about any of your posts say "CEO".  What you need to do is take a class on professionalism and ethics.

Yes I do know that you don't have to post on your site that you're a reseller.  My statement to you was that shouldn't your paying customers know that.  Why do they have to ask?  If you're running a legit business that you want to be above reproach, then you should have transparency to your paying customers.  That's what I was saying.

As far as your statement about maintenance and upkeep, it's a complete lie to your customers.  You can play all the word games that you want, IT'S A LIE !!!!  If your hosting company's servers go down and your customers call you, what are you going to tell them?  That you're working on it?   What if your hosting servers are down for a couple of days?  You're going to keep telling your customers that you're working on it?  See you can lie to your customers all you want, but you can never lie to yourself.  You're telling an outright lie to your paying customers.  Regardless if it's $2.99/month or $299.99/month, they're paying you.  You speak like it's ok b/c your fee is only $2.99.   And you're right, I've never done any business with your company.  But you can believe this, I never will.  After you sit here and try to justify your really, really shady business practices.  Don't tell me nothing about "b/c my host company is green, then I'm green".  Maybe you're not wrong legally, but you're d**n sure wrong morally.  Who wants to do business with a company with questionable morals?  Say what you want, your morals & ethics are certainly in question.   And as a business, that's the WORST thing that a business can have.

Now I applaud your efforts to make a name for yourself in the business world.  But do it the right way.  What you're doing is going come back and kick you in the nuts.  Once your name is tarnished, you only have 2 choices:  close your business or change the company name.  And even after you change your name people will think; different name, same shady CEO.   

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#22 REBUTTAL Owner of company

Nothing will be different.

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Sunday, November 20, 2011

Nothing will be changed because no laws have been broken. I honestly don't care what you post here Robert. You don't actually know me. And I don't know you. I'm gonna keep doing my thing and running my business. People will continue to sign up because it is an amazing price for a great package. And that sense they don't get ripped off and our customer service is great. All emails usually answered within 15 minutes. And sign ups are instant. Now Robert I know I probably shouldn't of called you a MORON or an IDIOT. Or a DUMBA**. I would of gotten pissed too. But if it was your business being accused of ripping someone off who has no proof and then some random person comes in and starts bad mouthing you and they don't even know you. That would piss you off too.

Now maybe having some of those things posted can have been done differently but remember everybody makes mistakes. But none of my mistakes were illegal. That's what I'm trying to get across to everybody.

All you people can say that it is unethical and or wrong but no laws are being broken. As for the BBB stuff you keep mentioning. I was under the impression after talking with BBB Utah that I could have the BBB logo on my site.  I then talked with a BBB representative in Utah and was informed to take it down until I had finished my review with them. So in that sense you are correct I should of waited to put the logo up there. I apologize to all the consumers who were mislead by this.

Just so everybody knows the BBB is NOT a government agency. It is a privately owned company. Just like ripoffreport.com. There system is based on the own bias and NOT the governments. They also have posts of wrong doing right here on ripoffreport.com And here in a few more months I will have the BBB accreditation. Then I may or may not put it on my site. 

Now again it is not illegal for me to claim that we are Green if the company I resell for claims to be green. If I am selling there server space and they advertise that there green. I can advertise it as well. I was told this directly from the company I RESELL for. That was one of there perks for me while I was shopping around for a good reseller solution. Now with my site I wasn't trying to be misleading or even borderline illegal. I was just trying to build a site with lots of content. I was also told by the company I resell for that I can advertise what they advertise to me. So I did!!! Did I know Id get such a headache for it from people I don't even know. NO I never thought this.

So to my defense I was and have been under the impression that I could legally advertise the services to my clients the services the company I RESELL for advertises to me. And I can. It is NOT in any way shape or form ILLEGAL. It's NOT......

So I am NOT a liar. You have no proof that I have lied about anything. I just took information that was given to me from the company I RESELL for and advertised it because it is there product and or services that I am selling. Why can't you or anybody understand that? I may have had the BBB logo on my site but I was under the impression that I could. But the second I was told by them I couldn't, I took it off immediately. As for the Green information I CAN have that on my site because I RESELL for is a green service provider. AGAIN I CAN HAVE THAT ON MY SITE. So anybody that hosts with me, TECHNICALLY HOSTS with them. And they ARE a Green certified provider. Why can't they know that? Why can't I tell that to my customers?

Now for the comments of keeping the servers clean and the security updated. I CAN ADVERTISE THAT BECAUSE THE COMPANY I RESELL FOR ADVERTISES IT TO ME.  They flat out told to me advertise there services because I am RESELLING them. Why can't I advertise there products or services? I SELL FOR THEM. What else would I advertise? Seriously how do I sell there products and or services if I  can't advertise there products and or services?  Think about it!!!

Now I guess having that information is ms-leading and again I apologize to the consumers. But it is not a lie and it is NOT illegal. Plus I don't advertise that the servers are in Utah. I advertise that my place of business is in Utah. That's it. And it is. I am not legally required to disclose the location of the servers k. So I hope you can read this and kinda understand it and maybe agree with it a little bit. If not oh well. Not much I can do about it.

For the USMC dude you make a lot of good points but nothing that you claimed makes me a liar or is evidence that I'm breaking the law. Because I'm NOT. Just like I explained to Robert I am legally allowed to advertise to my clients what the company I RESELL for advertises to me. That is NOT illegal. Now I may have made mistake's with the BBB logo.(not a government agency) But I'm human and people make mistakes. That doesn't mean were ripping people off. I mean our fee is $2.99 a month. How can we rip people off? We advertise all the services that are advertised to us to our clients. Then they pay fractions of what they would pay somewhere else to us. The clients we have now have never complained about anything and are all very happy to host with us. Not just because of the price but because of the support. We take care of our clients. That you wouldn't know about because your NOT a client. In fact none of these people that have commented on this are clients. None of them. They are all just random people who have opinions. Which they are entitled too.

Now USMC dude I have no issue with you. I can understand your points but it doesn't make me a liar. And it doesn't mean it's illegal. I AM FULLY AUTHORIZED to ADVERTISE TO MY CLIENTS WHAT THE COMPANY I RESELL FOR ADVERTISES TO ME. So with just that being said it proofs that I have NOT broken any laws. Please look it up and find out for your self. Why couldn't I advertise there products and or services? I'm selling them. Right?!?! Its like saying that best buy couldn't advertise the products they are RESELLING for someone else. They don't make the products. They just sell em. How would they sell the things in there store if they couldn't tell anybody about it. My situation is exactly like that. No difference what so ever!!!! I have respect for people in the military and for what you've done for us. And I can respect your career for the last 25 years. You probably know exactly what your talking about. But that doesn't mean you are correct about this business stuff. Again you don't know me and have never done business with me. Or have even had any kind of interaction with someone who knows me. Everything you are posting is of personal opinion. Nothing more!!!!


Everything everybody is posting is of personal opinions. Nothing more!! Still no evidence just the same stuff they keep posting about.

They post evidence that I advertise the products I'm selling. You guys post stuff that is advertised to me from the company I RESELL for. How is that illegal?

Let me set it straight.  Yes HyperGoblin.com is a hosting RESELLER. We advertise on our website what the company we RESELL for advertises to us. Sorry if that's ms-leading to ya. I own HyperGoblin.com( I built the website. I own the website). Just putting that out there. It is not a template or a pre built site that we got from our RESELLER company. We ADVERTISE to update and keep the servers secure. We ADVERTISE this because the company we RESELL for told us to ADVERTISE it.  We ADVERTISE that hosting with us is hosting on a green platform. Which is 100% TRUE! We do host on a green platform because the COMPANY we RESELL for is a green hosting provider. So we advertise that!! Why wouldn't we. And we don't charge anybody to put some green link on there site. It is included FREE to me and all my clients from the company I RESELL for. They gave me the green information and all the link systems that can be installed on my clients accounts. K now NONE of that is illegal. None of it!!! That's called business and up selling products. Again NOT illegal.

We advertise that we do business in the sate of Utah. Which is true! The company we RESELL for is based out of Chicago. Again very true!!! Now they claimed that we couldn't possibly have admin access to the server. When In fact we do have admin access to the server we rent from the RESELLER company. We pay fees to have admin access so we can run our company. That's how it works. Not just with this company but all of web hosting RESELLERS on the planet. We are not calling them every time someone signs up to have them flip a switch or set up the account for us. Oh NO the accounts are set up by the system I BUILT for my website. We run all of our own support and take care of all our server issues and requests. We do all of that stuff.  None of that is done by the company we RESELL for. It is our responsibility. So we would have to have admin access. PERIOD!!! Without it we couldn't run our business. That's the truth!!!!

So facts these people keep posting the same claims. Which I just went over. All of them. I explained everything and even admitted to my own faults with the BBB not government logo that was on my site. I was ms-informed about that and it was taken off after I talked with the BBB Utah. They said no harm was done and are still working with me on finalizing the accreditation. I did NOT try and hide anything and called them myself. I apologize to the consumers for that mistake.

Another fact everything I advertise that they keep posting on every comment is something that I am allowed to advertise because the company I RESELL for advertises it to me. I have to sell there products and or services so why can't I ADVERTISE there products and or services. If someone were to tell me that it was illegal then every company out there would have to STOP selling other peoples products and or services. Right? Think about it. What percentage of companies sell someone Else's products? My guess would be about 90% of companies on the planet are selling somebody Else's products.(just a guess on that percentage but im sure its very close to that number)

That would mean that all those companies are breaking laws by advertising information about the product. It's like saying if you RESELL someone's product that your are NOT allowed to advertise the product that your are selling. If that were the case then millions of Americans and companies would be breaking the laws day in and day out. People on ebay would be breaking laws every day to sell products that they didn't make or own. Even if they owned it they still didn't make it. Right? So with you guys you are saying that wouldn't legal. I'm curious. Your telling me that advertising the products and or services that I am RESELLING is illegal. If that were the case how could anybody go into business?

This number is accurate. 86% of web hosting companies are RESELLERS. The ones that have green certification all advertise there green status. And not one of them advertises that they are RESELLERS. Not one!!!! Look into that if you don't believe me. Not one of them advertises that they RESELL anything.

RESELLERS are only required by law to say they are RESELLING services if we are asked if we RESELL. That's it. Ask other hosting companies and they will confirm exactly what I just told you.

For example:
I'm selling a car. I post an ad but I can't include in the ad the make, model and year of the car. And I can't disclose the gas mileage that it gets and all the cool features that it has because it is somebody Else's product. How do I sell the car? I mean I can't advertise what the car is or what it has in it because according to these peoples claims it would be illegal. Please look at it that way and see that how else would I sell the products if I can't advertise them. And advertise what they get with there purchase. Hmmmmm, that's a mystery.

I have not lied about anything. I guess some things may have been ms-leading but NOT illegal.  And not purposely ms-leading. Please remember that I don't know any of these people. And they don't know me. They have never done business with me. These statements are based on there own opinions and NOT FACTS. NOT FACTS!!!! They may claim to have facts but they are NOT facts. They will post the same things over and over again to try and sound like they have a case. But they don't. I explained everything in this post. Im sure they will keep commenting but it doesn't change anything. There opinions remain opinions and will never be facts. Unless the government decides that people RESELLING products are not allowed to ADVERTISE the products they are selling, there opinions will remain opinions.  So if that happens then I guess I would to close my doors of business. And so will millions of other businesses because they all would be breaking the law. That will never happen because that would be the dumbest thing anybody could ever do. I hope this can kinda clear things ups.

I hope people can read this and agree with it. If not oh well. I will continue to grow my business and continue to advertise the products and or services I'm selling or RESELLING. No laws ae being broken and no one person is getting ripped off by me or HyperGoblin.com Thanks for reading.

Clint,


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#21 Consumer Suggestion

Advice for Clint...

AUTHOR: Robert - (USA)

POSTED: Sunday, November 20, 2011

Since Hypergoblin is Undergoing Site Maintenance Id like to offer you some reading material to help you.

If youre going to make environmental claims about your service, you should read the following so you dont end up in trouble with the EPA or the FTC.

EPA Green Power Partners: http://www.epa.gov/greenpower/

http://www.epa.gov/greenpower/pubs/gpp_mark.htm

http://www.epa.gov/greenpower/buygp/claims.htm

http://apps3.eere.energy.gov/greenpower/buying/pdfs/naag_0100.pdf

http://www.ftc.gov/bcp/grnrule/guides980427.htm  This particular publication is required reading for anyone making any type of environmental claims such as XX% wind power and the like.

I urge you to read these governmental websites and make appropriate changes to your Hypergoblin website.  These websites also provide CONTACTS within the appropriate agencies.  If you have questions or are unsure about a marketing claim youd like to make on your website, contact these agencies and ASK before you finalize any claims you make on Hypergoblin.com.  These agencies will assist you with your marketing materials and claims so that you are in compliance with applicable federal law.

If you have concerns about Utah law, you should contact the Utah Division of Consumer Protection.  This Utah government agency process complaints against deceptive business practices and should be able to advise you with your marketing materials.  http://www.dcp.utah.gov/index.html

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#20 Consumer Comment

Stating FACTS = "Talking Crap!"

AUTHOR: Robert - (USA)

POSTED: Sunday, November 20, 2011

I have stated FACTS here, not opinions.

FACT:  Hypergoblin was using the BBB Accredited Business logo when it was not a BBB Accredited Business.

FACT:  The BBB Accredited Business logo was removed from Hypergoblin.com on Wednesday night, 11/16/2011.

FACT:  Hypergoblin.com was proclaiming to be an EPA Green Power Partner and displaying the EPA Green Power Partner mark.  The displayed mark DID NOT have a click through to the EPA site as is REQUIRED by the EPA.  This mark was displayed until Hypergoblin went "under maintenance."

FACT:  As I type this, Hypergoblin's website is "under maintenance."  I'm very curious as to what the "new and improved" (and more HONEST) hypergoblin website is going to look like.

FACT:  The Federal Trade Commission Act establishes LAW as regards to FALSE ADVERTISING and FALSE CLAIMS in advertising.  FTC Part 260 specifically deals with environmental marketing claims - http://www.ftc.gov/bcp/grnrule/guides980427.htm#260.3  Violators can be subject to legal action by the FTC (sued in District Court.)

Tell us Clint, what did I post here that wasn't truthful?  Take your time, we wait.  Use whatever personality you wish! (scroll above-you forgot you were logged on as your friend Lisa)

You've convinced me that you're a liar Clint.  You have joined the ranks of 3 other notables on ROR that have achieved that coveted rank; Paster d**k Colbeth, Ronny G, and the infamous Robert Krutko.

More to come when I have time...

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#19 REBUTTAL Owner of company

CEO Comments:

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Saturday, November 19, 2011

Justin if we screwed something up or something was not up to you standards please give us a call. We will take care of it. I honestly don't even have any record of doing business with this Justin person. But if so please give us a call.

OK now I have never had any kind of business or personal interaction with any of these people commenting on this post. Everything they are stating is of personal opinion, which every one is entitled too. But that's all it is. They don't know me or anyone I know.

K now the HyperGoblin crew did a lot of research before going into business. We searched state and federal laws pertaining to web hosting & web hosting as a reseller.

First:
We are not required by law to post that we are a reseller. The only requirement regarding disclosure is if we are asked. Then we must say YES that we are a reseller. We searched 100's of web hosting companies and did research on them. Plus all the research on the laws and not one of them posts or claims anywhere that they are resellers. Not one!!! Because they are only required to disclose this if asked. So your claim of 90% of web hosts post that they are resellers would be off by about 100%. Seriously look it up and see for yourself. The best way to look it up is to search the who is information of the domain name and look at the name servers and registrar. That will tell you everything.

Second:
It is NOT against the law or even borderline illegal to advertise to my clients what the company I RESELL for ADVERTISES to me. I mean I'm selling there products and or services, right? I can advertise everything that they advertise to me to my clients. There is nothing borderline illegal, illegal or even unethical about that. They advertise to maintain there servers. So I can advertise that the servers are maintained. They advertise the security upkeep. So it would make sense to advertise that. Wouldn't it? I mean wouldn't that be the smart business thing to do. I mean if I started selling car parts, could I not advertise the warranties, rebates and all that stuff that's offered from the manufacturer? Would that be borderline illegal too? The fact is that it is NOT illegal to advertise to my clients the services that are advertised to me from the company I RESELL for.

The fact is I don't know these people and all of there statements are based on there own opinions. And not facts.. NONE. But here is a fact NO laws have been broken by HyperGoblin.com. Not even borderline illegal(whatever that means).. We have lots of clients who are very happy to host with us and have referred many new clients to us. We are not a web design company. Although we do freelance web design work for some of our clients and they have nothing but good and positive things to say about HyperGoblin LLC.

Anybody can come to ripoffreport.com and post any claim they want. And not need any kind of evidence to back up there claim. No evidence has been posted against HyperGoblin LLC. Just fact-less opinions. I hope people can see that before making decisions against HyperGoblin.com. I feel as if I have already wasted to much of of my life posting rebuttals to these fact-less claims from people I don't even know.

For the people I don't know if you would like to try the hosting and see that it's awesome. And you would completely love hosting with us. I'll give you free hosting to see for your self's. The company we RESELL for takes really good care of there servers, as you know. And we can sell it at fractions of there cost because we RESELL for them. Isn't that what it's about. Saving the consumer money while still providing reliability and guaranteed uptime. Food for thought.

Thanks for stopping by.

Clint,

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#18 REBUTTAL Owner of company

Thanks Everybody

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Saturday, November 19, 2011

That's honestly probably the same person for every single post. Thanks guys

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#17 Consumer Comment

Remarks

AUTHOR: Diogenes - (USA)

POSTED: Thursday, November 17, 2011

I know very little about web hosting, but I do know poor English when I see it.  The CEO really needs to go back to school and learn the English language.  Such poor grammar and syntax. Shame on him.  It's easy to see why he is only a reseller, as he is most certainly incapable of managing a large business utilizing multiple servers, including all of the peripheral devices, etc.

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#16 Consumer Comment

bait and switch???

AUTHOR: Aaron - (United States of America)

POSTED: Thursday, November 17, 2011

I agree with robert and usmc. your site is deceptive, that says a lot about your ethics. i would not use you based on that alone. If you would lie to get business then you would probably lie about what you are selling.Just an opinion: they probably used high pressure sales techniques with big promises and he probably ended up getting a generic cookie cutter website. i've never dealt with your company personally but RoR is for everyone and to protect consumers. i would like to see the site and know how much he paid.

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#15 Consumer Comment

Really ??

AUTHOR: ExUSMC4063 - (United States of America)

POSTED: Thursday, November 17, 2011

I have to say this after reading the entire exchange between Robert from Buffalo & Hypergoblin.  I've been in the IT field for 21 years and have my A+, Network+, MCSE, MCTS, Security+, CCNP & CCNA just to let you know that I'm speaking from experience and knowledge.  I totally agree with Robert !!

Your website is totally misleading and is right on the fine line of being illegal.  I'll explain (but I'm thinking that you guys know exactly what you're doing):

1. World's #1 Professional Hosting - You don't host b/c you don't own any servers.  I understand that most hosting company are resellers and all, but 90% of them state that they are resellers.  Your company doesn't state that.  Why not?  You don't think that your paying customers are entitled to that info?

2.  Our promise is very simple, we promise to maintain our servers and keep all of our hardware up to date and current, to guarantee our clients uptime. We promise to secure and protect our servers from intruders, hackers, etc. - I have a major problem with this statement from your website.  How exactly can you make this statement when you don't own any servers??!!  You stated in one of your replies that your servers are in Chicago, correct?  Are we to believe that this company allows Hypergoblin admin access to remote into their servers for maintenance, upkeep & security??  Before you answer that question, remember that you're talking to a Network Administrator/Security.  There's no way in hell I would give admin access to my servers to somebody (customer or company) that I'm only hosting for.  If that's the case then they might as well give admin access to the average "Joe Blow" customer that can barely burn a d**n CD.   This is totally misleading to your customers and basically false advertising.  No way do I believe that you guys have admin access to your hosting servers.

3.  HyperGoblin LLC is in the process of being BBB accredited.  Just so people know
the BBB is not a government owned agency. It is a private company just like mine that can decide anybody's BBB fate. And this is just one companies opinion. When we have all the accreditation's from them we will gladly upload it to our site.
- If you are in the process of being accredited by the BBB, why does your website state that you already are?  And if the BBB can't decide your fate and it's just one company's opinion, then why did it seem so important to you guys that their logo was on your website?  You're right about one though, the BBB is not a govt. agency.  But they serve a very important purpose.  If not, you wouldn't care about being accredited by them.  See how shady your statement sounds?

I don't know if Justin is a disgruntled ex-employee, disatisfied customer or what?  Don't know him and never met him or Robert from Buffalo.  That's Hypergoblin's issue to deal with and I have no basis to comment on that b/c I've never done business with you guys.  You guys may run a completely legit business , but by the false/misleading statements on your website you really come off as shady.  You may excellent service and very happy customers, but you're misleading the hell out of them.

Let me tell you this, the world I live in is called reality.  And the reality is that Robert from Buffalo pointed out a lot of "mis-statements" (being nice) on your website.  So when you guys got called on it, you resort to personal attacks on Robert.  You can try to discredit me, but I don't care.  My qualifications and certifications stand up under the most intense scrutiny.  I've been in 2 wars, been shot at & been d**n near all over the world in my Marine Corps career.  I don't have to fabricate qualifications to look good like your website does.  A bit of advice, if you have outstanding service, provide a good product & keep your customers happy, all the misleading statements wouldn't be necessary.  That's not the way to run a business, b/c sooner or later you're going to get exposed.

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#14 Consumer Comment

Really ??

AUTHOR: ExUSMC4063 - (United States of America)

POSTED: Thursday, November 17, 2011

I have to say this after reading the entire exchange between Robert from Buffalo & Hypergoblin.  I've been in the IT field for 21 years and have my A+, Network+, MCSE, MCTS, Security+, CCNP & CCNA just to let you know that I'm speaking from experience and knowledge.  I totally agree with Robert !!

Your website is totally misleading and is right on the fine line of being illegal.  I'll explain (but I'm thinking that you guys know exactly what you're doing):

1. World's #1 Professional Hosting - You don't host b/c you don't own any servers.  I understand that most hosting company are resellers and all, but 90% of them state that they are resellers.  Your company doesn't state that.  Why not?  You don't think that your paying customers are entitled to that info?

2.  Our promise is very simple, we promise to maintain our servers and keep all of our hardware up to date and current, to guarantee our clients uptime. We promise to secure and protect our servers from intruders, hackers, etc. - I have a major problem with this statement from your website.  How exactly can you make this statement when you don't own any servers??!!  You stated in one of your replies that your servers are in Chicago, correct?  Are we to believe that this company allows Hypergoblin admin access to remote into their servers for maintenance, upkeep & security??  Before you answer that question, remember that you're talking to a Network Administrator/Security.  There's no way in hell I would give admin access to my servers to somebody (customer or company) that I'm only hosting for.  If that's the case then they might as well give admin access to the average "Joe Blow" customer that can barely burn a d**n CD.   This is totally misleading to your customers and basically false advertising.  No way do I believe that you guys have admin access to your hosting servers.

3.  HyperGoblin LLC is in the process of being BBB accredited.  Just so people know the BBB is not a government owned agency. It is a private company just like mine that can decide anybody's BBB fate. And this is just one companies opinion. When we have all the accreditation's from them we will gladly upload it to our site. - If you are in the process of being accredited by the BBB, why does your website state that you already are?  And if the BBB can't decide your fate and it's just one company's opinion, then why did it seem so important to you guys that their logo was on your website?  You're right about one though, the BBB is not a govt. agency.  But they serve a very important purpose.  If not, you wouldn't care about being accredited by them.  See how shady your statement sounds?

I don't know if Justin is a disgruntled ex-employee, disatisfied customer or what?  Don't know him and never met him or Robert from Buffalo.  That's Hypergoblin's issue to deal with and I have no basis to comment on that b/c I've never done business with you guys.  You guys may run a completely legit business , but by the false/misleading statements on your website you really come off as shady.  You may excellent service and very happy customers, but you're misleading the hell out of them.

Let me tell you this, the world I live in is called reality.  And the reality is that Robert from Buffalo pointed out a lot of "mis-statements" (being nice) on your website.  So when you guys got called on it, you resort to personal attacks on Robert.  You can try to discredit me, but I don't care.  My qualifications and certifications stand up under the most intense scrutiny.  I've been in 2 wars, been shot at & been d**n near all over the world in my Marine Corps career.  I don't have to fabricate qualifications to look good like your website does.  A bit of advice, if you have outstanding service, provide a good product & keep your customers happy, all the misleading statements wouldn't be necessary.  That's not the way to run a business, b/c sooner or later you're going to get exposed.

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#13 REBUTTAL Owner of company

done with this guy

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Wednesday, November 16, 2011

I honestly don't care about any comments that come from Robert in Buffalo. This guy is a loser and has nothing better to do then comment against people he doesn't know. Lisa is here visiting from new york and we both agree completely he is an internet gangster. Nothing more. He is very tough online but in person I guarantee he is very weak. So go ahead Robert say whatever you want. I know your wrong. My clients know your wrong. You seriously need to get a life. Period! Life is short and you should do something more productive. And Justin you are a liar and have never done business with HyperGoblin. PERIOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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#12 REBUTTAL Owner of company

More good news..

AUTHOR: Lisa - (United States of America)

POSTED: Wednesday, November 16, 2011

Hey thanks guys for having my back. I really appreciate it! As you guys can see this Robert guy really has nothing better to do with his time then talk s**t to people he don't even know. Or to slander companies that he has never done business with. Maybe he works directly for ripoffreport.com to try and stir up more and get more people to this site. That is very possible. Lisa you put it very well he is an internet gangster. Haha. That is very well put. Internet tough guy!!! I love it. Anyways thanks for having my back guys. Robert if not mine take there advice and get a life. Justin we have no records of even doing business with a Justin from Utah. So if we did any kind of work for you it had to be under a different name. Or your a huge liar who has no evidence against me or anyone for any wrong doing.

If we really did work with you under a different name and we messed something up we will gladly fix it at no charge to you. So if you really feel like your owed something please contact me and I'll fix it. If not because no record of you even exists and no evidence has been brought fourth either. Please stop posting your fraudulent claims. Thank you

 

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#11 Consumer Comment

HyperGoblin is Awesome!!!!!!!

AUTHOR: Lisa - (United States of America)

POSTED: Wednesday, November 16, 2011

Hi, I have a few comments to post in the defense of Clint & HyperGoblin LLC. We had them design our corporate website. We have never had any kind of issue with him or HyperGoblin. They are very professional and built us an amazing website. In less then the time quoted. For the Justin from Riverton guy if Clint did something wasn't what you wanted I GUARANTEE that they would of fixed the issue. I know that for a fact. The problem with ripoffreport.com is that anybody can post anything they want with no evidence what so ever. And that is bullshit!!! It allows you to slander anybody whether it is just or not. There is not accountability for anything.  1 person who may have had a bad experience can post any claim they want. And Robert from Buffalo you have no reason to even say anything about Clint or HyperGoblin. Seriously get a life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  I mean you post as a consumer but your not. Your just some jackass who browses ripoffreport.com to talk crap to people. Were you picked on as a child? Did you get bullied all through your childhood? You poor thing:( Does posting things on ripoffreport.com make you feel better about yourself? I bet it does..... They should make a rebuttal section just for you. I think they should call it. Not a consumer, just a low life loser who has nothing better to do then comment on posts that don't relate to you in any way. Just so people are aware Robert is not a consumer of HyperGoblin.com. Nobody really knows why he even posts anything about Clint's company. I would completely recommend Clint to anybody looking to get an amazing website for cheap. Day in and day out. Clint has me as a client for LIFE!!!!!!!!!!!

Also HyperGoblin is a green certified company. Period! And honestly as for as being a reseller who the hell cares. The consumer cares about the price, quality and service. If all that is perfect what else is there? And I would know I am the consumer. Answer that Robert from Buffalo..... 

On a different note I have recommended 4 new clients to Clint and HyperGoblin.com. He has already completed 2 of there sites and is still working on 2 other sites for them. They all LOVE Clint. I mean love him. They say he is very professional and very easy to work with. Plus he is an amazing designer/developer. And his prices are about 60% less then the competition. I know that from experience.  So please take all this into consideration before you believe this Jackass named Robert from buffalo. Please remember that Robert is a loser and has nothing better to do with his time then be an internet gangster. I guarantee that Robert from buffalo would never EVER stand up to anybody like this in person. Just online!!!!!!!!!

I really hope this helps somebody makes a very good decision and HIRES Clint/HyperGoblin to do your web development project. Clint is an amazing person and he will take care of you no matter what type of website you need. I absolutely love HyperGoblin & Clint Talbot.

Robert from Buffalo you seriously need to go get a life.

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#10 REBUTTAL Owner of company

not sure why your involved.

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Monday, November 14, 2011

Not really sure why Robert from Buffalo has such an issue with HyperGoblin and I.  We have never done any kind of business with him or crossed paths in any way. So he doesn't really know HyperGoblin LLC. Now maybe I should of held my tongue a little bit with the name calling. But some random person just starts talking crap about us when he doesn't know us at all. That got under my skin. As I'm sure it would for anybody. I'm not really sure what his agenda is. To state my case. HyperGobin.com is a green certified website. The company we buy our server space from is fully certified green. HyperGoblin.com is a reseller of hosting services. And so is about 75% of the web hosting industry. That means millions and millions of websites are with a hosting company that resells another company's server space under there company name. I might add that because of this we are able to offer the lowest cost in the industry for an unlimited package. $2.99 a month. HyperGoblin LLC is a registered business in the state of Utah. And is under the business address posted on the HyperGoblin.com website. We also have multiple ways of contacting us. HyperGoblin LLC is in the process of being BBB accredited.  Just so people know the BBB is not a government owned agency. It is a private company just like mine that can decide anybody's BBB fate. And this is just one companies opinion. When we have all the accreditation's from them we will gladly upload it to our site. So just so every one knows that we have never done business with this guy Robert from Buffalo. So we have no idea what his agenda is or why he is even a part of this. My offer is still on the table for you. I will give you an unlimited hosting package for your website just so you can see that hosting with us is great. If you don't want to that's fine. But maybe you could stop posting things. Seeing how we did nothing wrong to you.

Clint,

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#9 Consumer Comment

In Clint's defense.

AUTHOR: Hank - (United States of America)

POSTED: Monday, November 14, 2011

Hi. In Clint's defense we have had him design 3 websites for us and have 2 that were just sites with information and a contact form. About 6 pages each. Plus an ecommerce website that we sell over 500 types of products. Mainly household items. I would tell you the websites but I think this guy from Buffalo would probably talk crap on us too without even knowing us. But working with Clint and HyperGoblin.com has been great. He has completed every job on time and the hosting regardless if he is a reseller or not is great. We get unlimited everything for 3 dollars a month. It's awesome! And pluis reseller or not the service is identical and the price is awesome! We have no issues with him. This person that posted this claim may have had a bad experience but I know Clint would not have ripped him off. That's not possible. If something was not satisfactory I know they would fix it for them. So I suggest you call him and he will fix any issue that might be there. This guy from Buffalo seriously seems like he has no life. I mean he has nothing to do with Clint or the original person who posted the claim. He admittted to browsing ripoffreport.com in his spare time. SeriIously? You might be the only person who does that. Don't you have better things to do with your time? And hey justhost.com may not advertise everywhere that they are green. But they are green. http://www.justhost.com/blog/2009/09/just-host-green-web-hosting/
Why don't you look at that? Instead of excersing your mouth so much. You seriously need to grow up and stop browsing ripoffreport.com. Your probably the only person on the planet who does that.  I guarantee that there are many other clients out there that have nothing but a good experience with Clint and HyperGoblin.com. Don't let this idiot named Robert from Buffallo think badly about this company. Everything he said is false and you can go the site to see for yourself. I hope people read this before making there decision on HyperGoblin.com. Don't believe Robert from Buffallo. He has never even worked with HyperGoblin so why is he even running his mouth?

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#8 REBUTTAL Owner of company

Ya!!!

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Monday, November 14, 2011

Ok Robert from buffalo. Thanks for being fair. You really should get a life!!!! Get a hobby of some kind. Maybe read a book. Thanks for all your posts.

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#7 Consumer Comment

The Truth!

AUTHOR: Robert - (USA)

POSTED: Monday, November 14, 2011

Good talking to me?  You too!

Lets get a few things straight.  I DID NOT POST THIS RoR.  Im not looking for hosting service.  Im self employed with a couple of small businesses of my own; real property management and computer services.

When I have some leisure time, I like to read RoR.  What caught my eye about this RoR was your response to the author-aggressive, name calling, and so forth.  I dont blame you for being irritated about this RoR, BUT I think you should have responded differently.  Perhaps a simple statement  such as Please call us at our support line so we can look into this matter would have been better. I also provide volunteer credit counseling and computer safe practices seminars part time.  Part of these safe practices is to not shop online with websites that dont clearly identify their legitimate business LOCATION-not necessarily their mailing address.

I can appreciate that everyone has to start someplace-its not easy. I know; been there, done that.

You call me names and tell me to do some more research.  OK Clint, I did a little more research.

Lets start with your website and the BBB Accredited Business logo thats on just about every web page I viewed.  First, the BBB requires on line businesses that post this logo to have an ACTIVE  LINK that goes to a BBB website with a BBB report of the business.  The BBB logo on your website does NOT do that, does it?  A quick check with the Utah BBB indicates that Hypergoblin LLC is NOT a BBB Accredited Business.

Why is that Clint?  Why does your website claim that youre a BBB Accredited Business when the Utah BBB states youre NOT?

Oh!  Heres the proof:  http://www.bbb.org/us/Find-Business-Reviews/name/hypergoblin/UT/

It gets better Clint.  I also searched trying Hypergoblin LLC and www.hypergoblin.com no records found on the U.S. BBB site or the Utah BBB side.  The Utah office of the BBB attempted to find records for your web hosting business using the contact information from your website and the contact information from your Utah business registration.  The Utah BBB confirms your HYPERGOBLIN LLC and on line web hosting, HYPERGOBLIN.COM, ARE NOT BBB ACCREDITED  BUSINESSES.

Please tell us WHY you have the BBB Accredited Business logo all over your website?  If this is a mistake, I suggest you call the Utah BBB at 801-892-6009 and have them correct their records.   You know, just because your ISP, Singlehop Inc., is a BBB Accredited Business does NOT mean you, as a separate business (reseller), can use the BBB Accredited Business logo on your website.   

In fairness to you, I will give you credit in that your business is registered active, as of 06/02/2100, with the State of Utah.

Theres more Clint.  Shall we discuss your use of the EPA Green Power Partner Mark?  How about  the 100% windpower claim?  Justhost and Singlehop dont make this claim, so why do you?  The  EPA website lists the businesses who are authorized to display this mark, and neither Hypergoblin, justhost, nor singlehop are listed.  And before you demand it, heres the proof from the EPA  website:  http://www.epa.gov/greenpower/partners/index.htm .  You do know that when you purchase RECs that YOU MUST RETIRE THEM, dont you?

Should I perform some more research?  Let me know.

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#6 REBUTTAL Owner of company

The Truth?

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Saturday, November 12, 2011

Mighty mouths back!!! Everything you stated its being advertised on my site. Thanks for the promotion pal.  And you just proofed my point you did no research what so ever. If you did you would know our server facility is in Chicago. How much research did you actually do? Talk about  being an idiot. Everything you explained in your last post made no sense. And in fact made you look like a DUMBA**.

And to proof my point still it is nothing but talk and no evidence of being ripped off or any fraudulent activities by HyperGoblin LLC. Just people running there mouth. That's it!  Honestly are you a full blown retard? I'm sure you have more then a few handicaps. They way you talk and how you try to argue makes you look stupid.  Also the state federal laws don't require resellers or hosting companies with there own servers to post the physical location of those servers in a viewable place on there website. Because of high security risk. You DUMBA**!!! You know because of peoples personally information. ITS NOT REQUIRED DUMBA**!!!!!!!!!!!!! Do some more research!!! Show us more professor!! Please have something new next time. Everything you say is the same as the last post. You've done nothing!!! All that's required by law is a business address that is registered with the Business license and that is all over our website. ALL OVER IT!!!! Plus a phone number, email address and a contact form that get checked daily. We abide by the law and every aspect of it. And everything you have said is bullshit and you have nothing to back it up.  Plus no business whether it be selling electronics or satellite service has to tell anybody that they resell. Our country is built on resellers. If you would take the time to actually think about it. If that's possible for ya!!! You would realize that basically everything starts as a reseller. Its like saying that franchises have to post on there walls that there a franchise. Think about it!!! Have you ever seen any company on the planet advertise that they are a reseller or a franchise? It is not required by law and basically 90% of online businesses are resellers. The only time it is required is if we are asked if we are a reseller. That's it. We looked up all this information before we even went into business. Plus I can advertise that the servers are maintained and guarantee that when the company I resell for guarantees it to me. DUMBASS!!! And I have that in writing from them. Ya really... AGAIN YOUR A MAJOR DUMBASS!!!! Huge, the biggest moron I've ever had any kind of interaction with. I truly mean that. You are hands down, no competition the dumbest person I have interacted with. Period............................  Why would you even be looking for hosting if you have you own servers? Hmm...

You keep grasping at bits of information that ultimately is useless and doesn't back up your case one bit. Nope! Not even a little. Hopefully your next post will make at least some sense professor. Please school us all with something I can't rebuttal K DUMBA**...    ttyl

Good talking to ya..

Clint,

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#5 Consumer Comment

Trouble with the truth?

AUTHOR: Robert - (USA)

POSTED: Saturday, November 12, 2011
So we never claimed to be a leader in web hosting. I said business is booming.

Ya didn't?  How about your WEBSITE?  You know, that website that isn't hosted on your own servers?  Here's something from your homepage at www.hypergoblin.com:

World' #1 Professional  Hosting.

Here's a tip for you, absolutely free of charge;  There should be a letter S after the apostrophe in World'.  In other words mighty mouth, it should read "World's #1 Professional Hosting. How much confidence should folks have about you when you can't even make the headline of your home page correct?

Also have you ever heard of resellers? 75% of the web
hosting industry are resellers.

I'm aware there are resellers out there, although I don't allow resellers on my servers.  I'm also aware that most resellers clearly state that they are resellers.  You don't do that, do you might mouth?  Here's something from your webpage at http://www.hypergoblin.com/whyus.html

Our promise is very simple, we promise to maintain our servers and keep all of our hardware up to date and current, to guarantee our clients uptime. We promise to secure and protect our servers from intruders, hackers, etc.

How can you promise to maintain servers you don't have?  How can you promise your servers will be secure when you don't own or maintain the servers?  This seems pretty misleading to me.  Might even be a violation of the Fair Trade Act-unfair and/or deceptive business practices.

Tell us mighty mouth, WHERE on your hypergoblin website does it STATE THAT YOU ARE RESELLERS?  Perhaps I missed it so kindly point out to us just where you folks state you're resellers.  I get the impression from your website that YOU HAVE AND MAINTAIN SERVERS, but hey, a simply whois search put the kabosh on that!

You moron!!! You idiot!!! Maybe youshould do a little more research before you run your mouth Robert from Buffalo.

LMAO!  I did a little research, more than enough to convince me you folks are a tad less than honest and forthcoming about your business.  Where on your website do you tell folks you're a reseller?  Where on your website does it state WHAT BUSINESS ACTUALLY OWNS AND MAINTAINS THE SERVERS?  Where are your servers, in China???

Take your time, mighty mouth, we'll wait!  LOL!
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#4 REBUTTAL Owner of company

NO! Evidence provided...

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Saturday, November 12, 2011

So we never claimed to be a leader in web hosting. I said business is booming. I don't have to be a leader in web hosting for business to be booming. DUH!!!  Also have you ever heard of resellers? 75% of the web hosting industry are resellers. You moron!!! You idiot!!! Maybe youshould do a little more research before you run your mouth Robert from Buffalo.

As for as the address I just said it was not a PO box. And it's not. A PO box is for the post office. Again DUH!!!! I have a physical address and a mailing address. Most online businesses are ran that way. You wouldn't know anything about that.

My next point I asked for proof. But still none have been provided. Your just talking out your a**. Can you provide any proof. All you do is talk but you have no evidence to protect your claim. I'm begging you please provide evidence. Please! Pretty please! Just provide evidence and I'll fix any issue that needs to be fixed. This will NOT happen! This person will continue to talk crap with no evidence to protect his claim.

We run everything off of contracts so you should have something. Right?

If your story is true please provide evidence and will make it right.  If you really have a case then take us to court. Let's go to court. That will never happen because there is NO!!! case. You would spend your money to go to court and you would lose because you have no case. Or a life from the looks of it.

Your really upset over something please give me a call. If we did business you should have my number right? If something isn't
satisfactory to you we will fix it. But you were not ripped off. In that sense you are a liar! A baby! Probably still live with mommy. Have her call me. Maybe she can fight your battle for you.

But honestly this person was not ripped off in any way shape or form.  Anyone who reads this can see that he has not provided proof and just talks s**t. That's all he does and that's all he'll ever do.  But with that being said if we messed up on something we would always fix it and no cost to our clients. So I encourage you to call me if we did something wrong, we will take care of it. You claim to have called with no answer. Why didn't you leave a message? Why didn't you try again? He has so many ways of contacting us and yet we have no missed calls, messages, emails or faxes from this person. That's because he knows we are right and he has no case. He has nothing to fight with.  Because we didn't do anything wrong. Please get a life.

Robert from Buffalo I do understand what your saying but please do the same research you did for my site to about 10 other web hosting companies and you will see that majority of hosting companies out there are resellers. People have to start from somewhere you know what I mean.  But no matter what, our servers are 99.99% up time guaranteed. With the #1 rated control panel in the industry for all our clients. Plus unlimited resources for $2.99 a month. Plus HyperGoblin is not a web design company. We are hosting company only. Any designs we do are done under a different business name.  But HyperGoblin's main focus is just hosting. Robert I invite you try it.  I will give you free unlimited hosting for your website. Just so you can see for yourself that whether we a reseller or not. Your experience would be exactly the same anywhere else. Seriously please let me know if you wanna try it.


Thanks for reading...

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#3 Consumer Comment

I shoot! I score!

AUTHOR: Robert - (USA)

POSTED: Friday, November 11, 2011

The address IS a UPS Store!  Might as well be a PO BOX!   LMAO!

You can verify this by checking the webpage for the UPS Store # 4354 at http://www.theupsstorelocal.com/4354/

So let's recap about this web hosting industry leader:

1.  It appears that they use a UPS Store as a mail drop!

2.  They've had their web domain www.hypergoblin.com for LESS THAN 2 YEARS and they DO NOT HOST THEIR OWN WEBSITE ON THEIR OWN SERVERS!  What kind of web hosting service doesn't use their own servers for their website?

Go figure!

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#2 Consumer Comment

How odd for a hosting company...

AUTHOR: Robert - (USA)

POSTED: Friday, November 11, 2011

I think it's very ODD (to be polite) for a hosting company to host their own website on SOMEONE ELSE'S SERVERS.

Why isn't www.hypergoblin.com hosted on a hypergoblin server???  This is supposed to be a LEADER in web hosting, but they have been in business just under 2 years and don't host their website on THEIR OWN SERVER?  What's up with that?


As for the PO Box, my guess is UPS Store, Fed ex, or Kinkos.

Registrant:
    hypergoblin
    clint talbot        (support@hypergoblin.com)
    63 east 11400 south STE 140
    sandy
    Utah,84070
    US
    Tel. +1.8017384058
Creation Date: 20-Feb-2010  
Expiration Date: 20-Feb-2012
Domain servers in listed order:
    rns9a.justhost.com
    rns9b.justhost.com

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#1 REBUTTAL Owner of company

False Claim Against HyperGoblin

AUTHOR: HyperGoblin CEO - (United States of America)

POSTED: Friday, November 11, 2011

Hi. I am the owner of this website. And this claim is false. We have done nothing wrong to any person out there.  This person had us design a website and we did and because they wanted to add all these extra things to there site after the fact and have get made at us when we try and charge them for the extra work. We write quotes for specific jobs. Then if we don't do all this free coding to there site they write reports like this.

This person has no proof or any kind of evidence to protect his or her claim. We have done NOTHING fraudulent in any way. This person is 1 out of almost 1,000 clients who may have had a bad experience because they expected so much for free. They didn't wanna pay for the extra stuff they were getting. And honestly if this person didn't treat me as unprofessionally as they did. I would of done all the extra work for free. In fact I know who posted this fraudulent report against us. Where is your evidence? Please bring it fourth so people can see that your an idiot. I stand by my word and I guarantee this person was not ripped off at all. He is a liar! He is a fraud. And he is upset because he couldn't afford us. That's the truth...

Honestly anybody can come here and make up any kind of story they want about anybody just because they are mad them or the feel like that person owes them something. I assure you this person is a liar and a baby...

People can believe whatever they want but the truth is this person is wrong and the claims stated against HyperGoblin and Clint Talbot are false. Guaranteed!!! Look at the facts we are still in business and business is booming. We have clients in over 20 countries and currently have more then 30 websites being designed as we speak and advertise our hosting worldwide. With 50,000 hosted domains and counting. So we must be doing something write. Please bring fourth evidence to protect you claim. No evidence will ever be brought fourth by this person. Because there claim is false and a lie. This person is a liar! He says small claims court would be a waste of time but if he had a case then it should be worth it. Right? If you get ripped off isn't it worth it to go to court if you have case. Please consider that before believing this idiot and his lies.

P.S. Our address is NOT a PO box. This person is an idiot. Thanks

Clint,
ceo@hypergoblin.com


 

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