- Report: #1169581
Report - Rebuttal - Arbitrate
Complaint Review: HYPERTECH, INC.
HYPERTECH, INC.3215 Appling Road Bartlett, Tennessee USA
HYPERTECH, INC. Hypertech Power Programmers $100 (refurbish fee) to replace a warped case. Bartlett Tennessee
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Left my Hypertech programmer on the dash of my truck, and it's cheap plastic warped making it very difficult to press the buttons. Called Hypertech to see if i could get a new case, and they said they don't sell them, but if I sent in in, they would "refurbish" it/replace the case, for $100. Support tech said they could not sell a case, because opening it voids the warranty, but it is out of warranty anyway. Just give me a lousy dollar case!That is what I call poor customer service---Will never buy from them ever again.
This report was posted on Ripoff Report on 08/13/2014 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/HYPERTECH-INC/Bartlett-Tennessee-38133/HYPERTECH-INC-Hypertech-Power-Programmers-100-refurbish-fee-to-replace-a-warped-ca-1169581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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